Video Conferencing Engineer - Tier 2 (Contract)

National Associates, Inc.; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

National Associates, Inc. in Washington, DC, is looking for a Tier 2 VTC engineer responsible for ensuring the reliability of teleconferencing systems. The role demands excellent interpersonal and communication skills, along with the ability to manage multiple priorities independently.

Candidates should have 12+ years of experience with VTC technologies, including Crestron and Cisco VTC platforms, and a Bachelor's degree. This position involves project management and technical customer support within government and educational sectors.

Qualifications

• 12 years experience with VTC technologies.
• 7 years experience with Crestron and Cisco VTC platforms.
• 5 years experience with Video and Audio Controllers and Signaling.
• 5 years experience with Cisco TMS Telepresence.
• 3 years experience advising on system upgrades.

Responsibilities

• Ensure video and audio teleconferencing systems operate reliably.
• Manage multiple customer priorities independently.
• Gather technical requirements and develop solutions.
• Perform site assessments and recommend equipment upgrades.

Skills

Interpersonal and customer service skills

Strong communication

Project management

Technical customer support

Independent work with minimal supervision

Education

Bachelor's Degree

Tools

Crestron VTC platforms

Cisco VTC platforms

Jabber

Webex

Microsoft Lync

Job description

National Associates, Inc. in Washington, DC, is looking for a Tier 2 VTC engineer responsible for ensuring the reliability of teleconferencing systems. The role demands excellent interpersonal and communication skills, along with the ability to manage multiple priorities independently.

Candidates should have 12+ years of experience with VTC technologies, including Crestron and Cisco VTC platforms, and a Bachelor's degree. This position involves project management and technical customer support within government and educational sectors.