Victim Services & Case Manager (Hybrid, Part-Time)

Mothers Against Drunk Driving; Honolulu (HI); Hybrid; USD 30,000 - 36,000; Part time

Benefits offered by this job

Retirement 403(b) + employer matching

Employee Assistance Program

Referral Program

Job summary

Mothers Against Drunk Driving in Honolulu, HI is seeking a part-time Program and Victim Services Specialist to provide trauma-informed support to victims of impaired driving while managing program operations. This hybrid role requires balancing direct client support with administrative duties in a fast-paced, mission-driven environment.

You will conduct needs assessments, develop case management plans, advocate through legal and civil systems, coordinate outreach, and support events such as

Qualifications

• Bachelor’s degree in human services, nonprofit management, communications, or related field preferred.
• Minimum one year of experience in victim advocacy, case management, or related field preferred.
• Reliable transportation and flexible schedule required.
• Strong organizational skills and ability to manage multiple projects.
• Excellent written and verbal communication.
• Ability to balance client-facing duties with operational tasks.
• Experience with Microsoft Office and data entry; familiarity with case management databases.
• Commitment to the mission and confidentiality.

Responsibilities

• Conduct comprehensive needs assessments for victims of impaired driving crashes to determine emotional support, resources, and referrals.
• Develop and implement individualized case management plans including crisis intervention and counseling referrals.
• Maintain an active caseload with ongoing support and timely referrals.
• Advocate for victims by supporting rights and navigating legal, medical, and financial processes.
• Maintain accurate, timely case documentation per policies and grant requirements.
• Serve as the primary contact for office operations including phones and email inquiries.
• Oversee office administration, vendor relationships, and day-to-day operations.
• Provide staff support, scheduling, and data entry.
• Assist in planning community events, outreach initiatives, and fundraisers, including logistics and volunteer coordination.
• Support outreach through events and tabling in the community.
• Maintain hybrid schedule with minimum three in-office days per week; may include evenings/weekends.
• Performs other duties as assigned.

Skills

Victim advocacy

Case management

Crisis intervention

Community outreach

Data entry

Office coordination

Communication skills

Education

Bachelor's degree in human services or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Case management databases

Job description

Mothers Against Drunk Driving in Honolulu, HI is seeking a part-time Program and Victim Services Specialist to provide trauma-informed support to victims of impaired driving while managing program operations. This hybrid role requires balancing direct client support with administrative duties in a fast-paced, mission-driven environment.

You will conduct needs assessments, develop case management plans, advocate through legal and civil systems, coordinate outreach, and support events such as