Vice President - Ticket Sales

Rapid City Rush; Rapid City (SD); On-site; USD 120,000 - 190,000; Full time

Job summary

The Rapid City Rush are seeking a high-energy Vice President of Ticket Sales to lead revenue initiatives and staff, reporting to the team President and EVP. The role emphasizes driving ticket sales through multiple channels, coaching the sales team, and participating in training sessions to maximize performance.

The ideal candidate has a college degree and 4–6 years of experience in professional sports or a related field, with strong leadership, customer service, and communication skills and the

Qualifications

• College degree required.
• Excellent customer service, communication and interpersonal skills.
• 4–6 years of industry experience, preferably with a professional sports team and managing staff.
• Ability to work flexible hours (including nights and weekends).
• Demonstrated leadership mindset and team development.

Responsibilities

• Generate ticket revenue and lead sales initiatives for the organization.
• Direct staff, set goals and manage execution with the President and EVP.
• Coach team members, conduct meetings and provide performance feedback.
• Develop and monitor department budgets and key metrics.
• Collaborate with marketing and operations to maximize game-day attendance.

Skills

Leadership

Sales

Customer service

Education

Bachelor's degree

Job description

Vice President – Ticket Sales – Rapid City Rush (ECHL)

Department: Front Office, Business Operations

Location: Rapid City, SD

The Rapid City Rush are seeking a well-qualified, high energy, self-motivated individual with a “TEAM” mentality for the Vice President – Ticket Sales role. Preferably looking for a candidate with current or prior professional/college team and/or venue knowledge and business operations management experience.

Job Summary

The Vice President – Ticket Sales will be a “leader by example” – working closely with the President and Executive Vice President to direct staff; set goals and manage execution; and drive revenue. A successful candidate for this role will; help staff reach daily/monthly team goals, coach members to reach individual goals, run sales contests and meetings, participate in training sessions and conference calls with management, and generate revenue. Utilize the ECHL’s provided Sales support programs (StellarAlgo, Ultimate Toolkit, and Vozzi Texting) to maximize ticket revenue.

Responsibilities and Duties

• Generate ticket revenue using all sales methods, including face-to-face appointments, cold calls, arena tours, prospecting and networking. This individual will be seen, not just as a leader in the office, but a leader in the community.
• This position reports directly to the team President and Executive Vice President and oversees the following positions:
• Director of Group Sales
• Account Executives (3)
• Liaison between the team and ad agency to drive single game ticket sales and make sure key marketing metrics are being hit.
• Teach staff proper selling techniques and tactics
• Coach staff with weekly one-on-one meetings to get a better understanding of how they are progressing and provide feedback on issues they are facing
• Hold staff accountable for meeting individual, department and team revenue goals.
• Instruct staff on how to prospect new business opportunities for themselves
• Work with President and EVP to determine staff and departmental short and long-term goals, then strive to exceed those goals. This individual will play a critical role in all departments of Business Operations in the Front Office.
• Help create department budgets.

Desired Qualifications

• College degree
• Excellent customer service, communication and interpersonal skills
• At least 4-6 years industry-experience, preferably with a professional sports team and managing staff
• Ability to work flexible hours (including nights and weekends)
• Skillset and mentality of a Leader

Desired Characteristics

• Presence
• Energy
• Emotional Intelligence
• Innovative
• People First

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.