Vice President, Technology Strategy and Operations
AMN Healthcare
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Job summary
The Vice President, Technology Strategy & Operations at AMN Healthcare leads the operating model that supports the development, commercialization, adoption, and scaling of AMN's technology solutions. This role partners with Product Management, Engineering, Sales, Marketing, Operations, and Customer Success to align technology investments with business objectives and client needs.
You will oversee technology operations, product launch readiness, adoption programs, and performance management
Qualifications
- Bachelor's degree and 15+ years of progressive experience in technology, product, operations, strategy, business transformation, or related leadership roles OR
- High School Diploma/GED and 19+ years of equivalent experience.
- Experience launching and scaling enterprise software, SaaS platforms, technology-enabled services, or digital products.
- Experience developing go-to-market strategies for technology solutions.
- Experience driving product adoption and measurable business outcomes.
- Experience partnering with Product Management, Engineering, Sales, Marketing, and Customer Success organizations.
Responsibilities
- Lead technology growth strategies and operational priorities.
- Oversee technology portfolio planning, investment prioritization, and business case development.
- Drive launches and adoption for technology products and enhancements.
- Develop programs to acquire, adopt, retain and expand customer base.
Skills
Education
Tools
Job description
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don't just offer jobs - we build careers that make a difference.
- Named to Becker's Top 150 Places to Work in Healthcare - three years running.
- Consistently ranked among SIA's Largest Staffing Firms in America.
- Honored with Modern Healthcare's Innovators Award for driving change through innovation.
- Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006.
The Vice President, Technology Strategy & Operations is responsible for leading the operating model that supports the development, commercialization, adoption, and scaling of AMN's technology solutions. This role serves as a strategic partner across Product Management, Engineering, Sales, Marketing, Operations, and Customer Success to ensure technology investments align with business objectives, client needs, and market opportunities.
The Vice President will oversee technology operations, product launch readiness, adoption programs, business performance, and cross-functional initiatives that drive customer adoption, operational efficiency, and revenue growth.
Location: Hybrid in San Diego, CA, Dallas, TX, or Boca Raton, FL
- Partner with technology and business leaders to execute technology growth strategies and operational priorities.
- Support technology portfolio planning, investment prioritization, and business case development.
- Evaluate market trends, customer needs, competitive intelligence, and growth opportunities.
- Lead cross-functional planning and execution for technology product launches and enhancements.
- Partner with Product Management, Sales, Marketing, Operations, and Customer Success to drive successful commercialization.
- Establish launch readiness, adoption goals, and governance processes for technology initiatives.
- Develop programs that support customer acquisition, adoption, retention, and expansion.
- Develop and execute enterprise technology adoption strategies.
- Partner with Learning & Development and Customer Success teams to drive user engagement and adoption.
- Monitor adoption, utilization, and business outcomes to identify improvement opportunities.
- Establish governance and operational processes supporting scalable adoption.
- Develop operational frameworks and performance management processes supporting technology growth.
- Align business priorities with product roadmaps and implementation plans.
- Lead operational readiness for technology implementations and transformation initiatives.
- Optimize processes across Product, Sales, Customer Success, Support, and Implementation teams.
- Define and monitor KPIs related to adoption, revenue growth, customer engagement, retention, utilization, and operational performance.
- Develop executive reporting and dashboard frameworks.
- Deliver performance insights and recommendations to executive leadership.
- Lead enterprise initiatives across Product Management, Engineering, Sales, Marketing, Operations, Finance, and Customer Success.
- Build alignment among stakeholders to support business and technology objectives.
- Collaborate with customers, partners, and internal teams to ensure technology solutions meet market needs.
- Bachelor's degree and 15+ years of progressive experience in technology, product, operations, strategy, business transformation, or related leadership roles OR
- High School Diploma/GED and 19+ years of equivalent experience.
- Minimum 10 years of leadership experience in one or more of the following:
- Technology Operations
- Product Operations
- Product Management
- Business Operations
- Sales Operations
- Digital Transformation
- Management Consulting
- Experience launching and scaling enterprise software, SaaS platforms, technology-enabled services, or digital products.
- Experience developing and executing go-to-market strategies for technology solutions.
- Experience driving product adoption and measurable business outcomes.
- Experience partnering with Product Management, Engineering, Sales, Marketing, and Customer Success organizations.
- Experience leading cross-functional initiatives within matrixed organizations.
- Master's degree (MBA, Technology Management, or related field).
- Healthcare technology experience.
- Workforce solutions, healthcare staffing, VMS/MSP, or workforce management experience.
- Experience with product commercialization, adoption programs, pricing strategies, and revenue growth initiatives.
- Experience leading enterprise business transformation initiatives.
- Technology Operations
- Product Commercialization
- Product Operations
- Go-to-Market Strategy
- Technology Adoption
- Change Management
- Business Transformation
- SaaS & Digital Products
- KPI & Performance Management
- Cross-Functional Leadership
- Work is performed in an office/home office environment.
- Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Respect Passion Continuous Improvement Trust Customer Focus Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
$148,500 - $185,500 Salary
Final pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
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