Vice President, Operations (B&I)

Infuse Hospitality; Chicago (IL); On-site; USD 140,000 - 210,000; Full time

Job summary

Infuse Hospitality is seeking a Vice President, Operations to lead nationwide hospitality operations, drive profitability, and deliver scalable growth across locations. As a member of the executive team, you will oversee P&L, develop high‑performing regional leaders, and partner with clients to expand opportunities while ensuring excellence in operations and client satisfaction.

You will mentor leaders, shape strategy for new business pursuits, and ensure regulatory compliance, quality

Qualifications

• Bachelor degree and relevant hospitality leadership experience.
• Strong financial and operational management capability.
• Experience leading multi-unit operations.
• Proven ability to develop high-performing teams.

Responsibilities

• Provide strategic oversight for all operating locations nationwide.
• Own operational P&L performance and profitability.
• Lead client retention and growth initiatives.
• Develop and coach regional and site leadership teams.
• Support new business pursuits and transitions.
• Ensure compliance and operational excellence.

Skills

Multi-unit leadership

Financial acumen

People development

Client relationship

Education

Bachelor's degree in Hospitality, Business, or related field

Job description

The Vice President, Operations will serve as a key member of the executive leadership team, responsible for driving operational excellence, financial performance, client satisfaction, and scalable growth across Infuse Hospitality operations.

Who Are We?

Infuse Hospitality is an innovative hospitality management company creating authentic, hyper-local dining experiences for modern workplaces, mixed-use developments, hotels, and community environments.

Who Are You?

• Proven hospitality operator with multi-unit leadership experience
• Strong financial and operational acumen
• Passionate about developing high-performing teams
• Excellent client relationship and growth mindset

Key Responsibilities

• Provide strategic oversight for all operating locations nationwide
• Own operational P&L performance and profitability
• Lead client retention and growth initiatives
• Develop and coach regional and site leadership teams
• Support new business pursuits and transitions
• Ensure compliance and operational excellence

Qualifications

• Bachelor degree in Hospitality, Business, or related field
• 7+ years progressive hospitality leadership experience
• 5+ years leading multi-unit operations
• Strong financial and operational management experience