Vice President of Operations

Phoenix3 Collective; Chicago (IL); On-site; USD 150,000 - 230,000; Full time

Job summary

Infuse Hospitality is seeking a Vice President, Operations to drive operational excellence and scalable growth across its nationwide locations. The role reports to the executive leadership team and focuses on profitability, client satisfaction, and strategic expansion.

The VP, Operations will lead regional leaders, oversee P&L, and partner with teams to deliver authentic dining experiences for workplaces and communities.

Qualifications

• 7+ years progressive hospitality leadership experience.
• 5+ years leading multi-unit operations.
• Strong financial and operational management experience.
• Excellent client relationships and growth mindset.

Responsibilities

• Provide strategic oversight for all operating locations nationwide.
• Own operational P&L performance and profitability.
• Lead client retention and growth initiatives.
• Develop and coach regional and site leadership teams.
• Support new business pursuits and transitions.
• Ensure compliance and operational excellence.

Skills

Hospitality leadership

Multi-unit leadership

Financial management

Operational excellence

Education

Bachelor's degree in Hospitality or related field

Job description

The Vice President, Operations will serve as a key member of the executive leadership team, responsible for driving operational excellence, financial performance, client satisfaction, and scalable growth across Infuse Hospitality operations.

Who Are We?

Infuse Hospitality is an innovative hospitality management company creating authentic, hyper-local dining experiences for modern workplaces, mixed-use developments, hotels, and community environments.

Who Are You?

• Proven hospitality operator with multi-unit leadership experience
• Strong financial and operational acumen
• Passionate about developing high-performing teams
• Excellent client relationship and growth mindset

Key Responsibilities

• Provide strategic oversight for all operating locations nationwide
• Own operational P&L performance and profitability
• Lead client retention and growth initiatives
• Develop and coach regional and site leadership teams
• Support new business pursuits and transitions
• Ensure compliance and operational excellence

Qualifications

• Bachelor degree in Hospitality, Business, or related field
• 7+ years progressive hospitality leadership experience
• 5+ years leading multi-unit operations
• Strong financial and operational management experience

Travel

Approximately 50-75% travel

Infuse Hospitality, part of the Phoenix3 Collective portfolio, provides culinary and hospitality solutions for corporate workplaces, specialty venues, and the activation of mixed-use spaces. With a passion for authentic experiences and a commitment to thoughtful innovation, Infuse is redefining how hospitality enhances the places where we work, gather, and connect. Infuse currently operates dining locations nationwide. More information about Infuse Hospitality can be found at Infuse Hospitality |Redefining how hospitality enhances the places where we work.