Vice President, Operations
Alliance Home Office
Full time
ABOUT ALLIANCE COLLEGE-READY PUBLIC SCHOOLS
Alliance College-Ready Public Schools is one of the largest and most successful nonprofit public charter school networks in the nation, operating 25 high-performing, middle and high schools that educate nearly 13,000 scholars who make up the heart of Los Angeles’ Latinx, Black, and recent immigrant communities. Alliance schools have been recognized as among the best in the nation by U.S. News & World Report, Newsweek, the U.S. Department of Education, and the California Department of Education. Since opening our first school in 2004, 95% of Alliance scholars have graduated from high school. We strive to uplift our scholars and their communities by fostering unparalleled educational opportunities that encourage scholarly thought, resilient learning, powerful communication, mind-body wellness, and community advocacy. To learn more, visit www.LAalliance.org.
ROLE SUMMARY
The Vice President, Operations, provides executive-level leadership to develop and manage multiple functional areas and cross-functional teams to implement process improvements that ensure the effective delivery of Home Office operational services in support of Alliance schools and scholars. The Vice President serves as a key member of the Operations leadership team, shaping organizational strategy, leading cross-functional initiatives, and ensuring operational excellence across Alliance’s schools. The Vice President, Operations, reports directly to the top-level Operations Team leader and is expected to oversee the Network Operations Lead, Facilities, and Business Operations teams, with portfolio responsibilities that may evolve over time to meet organizational priorities and needs.
ESSENTIAL RESPONSIBILITIES
Provide Data-Driven, Network-Wide Organizational Leadership
- Own the operational strategy, execution, and continuous improvement of Alliance's school support systems, ensuring schools receive effective, coordinated operational services that enable strong scholar outcomes.
- Guide the functional leads of the Operations Division under your purview to develop operational plans with clear and measurable goals aligning with the larger Operations Division Support strategy, initiatives, and network priorities.
- Lead and develop school-facing operational support teams to strengthen coaching, improve school performance, and ensure consistent implementation of network priorities.
- Drive initiatives to improve cross-functional coordination and communication with other Home Office departments.
- Hold functional teams accountable for achieving network operational performance goals through clear expectations, performance management, and continuous improvement.
- Develop organizational capacity by designing scalable systems, strengthening leadership pipelines, and reducing operational variability across schools.
- Other duties as assigned.
Provide Team Management and Leadership
- Develop and coach direct reports, ensuring alignment of team and department objectives to overall organizational goals and supporting growth and learning opportunities.
- Oversee the Home Office Network Operations Lead Team as coaches of operations leadership and in support of school operational staff at 25 Alliance schools.
- Oversee the Facilities Team and the Business Operations Team to ensure strong outcomes in the key performance indicators for each function supported by these teams.
- Review team members’ work to provide ongoing, timely, relevant, and constructive feedback to Home Office Operations team, school operational teams, and key cross-departmental leaders.
- Partner with school leaders to build operational capacity through coaching, professional learning, performance management and responsive support
- Implement a vision and framework for hiring, operations leadership professional development, staff development, and performance management and in alignment with the Alliance School Operations Leadership rubric to ensure strong operations leadership at every site.
- Manage the Network Operations Lead, Business Operations, and Facilities teams’ budgets.
- Foster a positive team culture rooted in teamwork and with a “One Alliance” mentality.
- Champion and model Alliance core values, support Alliance’s network priorities, and facilitate a customer-service-oriented environment and a positive, collaborative relationship between schools and the Home Office.
Oversee Business Operations
- Provide strategic leadership and oversight for Alliance’s business operations portfolio to drive strong outcomes for scholars through the Director, Business Operations.