Vice President of Operations

Matchly Staffing Solutions; New York (NY); Hybrid; USD 210,000 - 240,000; Full time

Benefits offered by this job

Hybrid in Brooklyn

Light travel

Job summary

Behavioral Health Organization in Brooklyn, NY seeks a visionary Vice President of Operations to design scalable systems and lead cross-functional teams across clinical, administrative, and operational departments.

The role requires senior operational leadership experience and a track record of implementing EOS or similar frameworks, with a focus on growth, accountability, and exceptional execution. Hybrid work in Brooklyn with light travel, and a strong emphasis on culture of ownership.

Qualifications

• Senior leadership roles (Director/VP/COO+).
• Experience implementing EOS or similar frameworks.
• Strong background in organization design and process optimization.
• Excellent leadership, communication, and project management.
• Ability to balance strategy with hands-on execution.
• Experience guiding teams through growth and change.

Responsibilities

• Design and implement operational systems for efficiency and scale.
• Lead cross-functional teams across clinical, administrative, and operational segments.
• Establish KPIs, scorecards, reporting structures, and metrics.
• Develop processes and workflows to create organizational clarity.
• Drive strategic initiatives from concept to execution.
• Partner with executive leadership to support growth.
• Develop leadership teams and foster ownership culture.
• Identify bottlenecks and implement proactive solutions.
• Ensure operational excellence with strong client and employee experience.

Skills

Senior ops leadership

EOS implementation

Org design

Process optimization

Leadership skills

Job description

Vice President of Operations

Behavioral Health Organization | Brooklyn, NY

Are you the kind of leader who sees chaos and immediately starts building systems?

We're seeking a visionary Vice President of Operations to help scale a growing behavioral health organization while creating the operational infrastructure that drives long-term success.

This is an opportunity for a strategic operator who thrives at the intersection of people, systems, accountability, and growth. If you've implemented frameworks like EOS (Entrepreneurial Operating System), built scalable operational processes, and enjoy transforming organizations into high-performing machines, we'd love to meet you.

What You'll Do

Design and implement operational systems that improve efficiency, accountability, and scalability

Lead cross-functional teams across clinical, administrative, and operational departments

Establish and manage KPIs, scorecards, reporting structures, and performance metrics

Create organizational clarity through process development, documentation, and workflow optimization

Drive strategic initiatives from concept to execution

Partner closely with executive leadership to support company growth and expansion

Develop leadership teams and foster a culture of ownership and continuous improvement

Identify operational bottlenecks and implement solutions proactively

Ensure operational excellence while maintaining a strong client and employee experience

What We're Looking For

Required:

• Senior operational leadership experience (Director, VP, COO, or similar)

• Experience implementing EOS or comparable operational frameworks

• Strong background in organizational design, systems development, and process optimization

• Exceptional leadership, communication, and project management skills

• Ability to balance strategic thinking with hands-on execution

• Experience leading teams through growth and change

Preferred:

• Behavioral Health, Healthcare, ABA, Mental Health, Autism Services, Human Services, or Multi-Site Healthcare experience

• Experience scaling organizations from growth stage to maturity

• Proven success building high-performance operational cultures

Why This Role?

This isn't a maintenance role.

This is for someone who wants to leave their fingerprint on an organization.

You'll have the opportunity to:

• Build systems that support sustainable growth

• Influence company-wide strategy

• Work directly with executive leadership

• Create structure, clarity, and accountability at scale

• Help shape the future of a mission-driven behavioral health organization

Compensation & Benefits

$225,000 base salary

Hybrid position based in Brooklyn, NY

Light travel required

Significant opportunity for professional growth and organizational impact

The Ideal Candidate

You're a builder.

You love turning ideas into systems, creating clarity where others see confusion, and helping teams operate at their highest level.

You believe great organizations don't happen by accident—they're built through intentional leadership, strong processes, clear accountability, and a culture of excellence.

If that sounds like you, we'd love to connect.