Vice President of Engineering | US -Remote

Neuron 7; United States; Remote; USD 180,000 - 320,000; Full time

Job summary

Neuron7.ai, a leader in Service Resolution Intelligence, seeks a seasoned VP of Engineering to guide the technology vision and scale global engineering teams. The role focuses on delivering scalable, enterprise-grade AI products and deep expertise in AI/GenAI systems, distributed architecture, and SaaS platforms.

You will drive engineering strategy, build high-performing teams, and partner with Product, Sales, and Customer teams to deliver customer-centric solutions at scale.

Qualifications

• 15+ years of software engineering experience with leadership roles.
• Experience leading engineering teams in high-growth SaaS or AI companies.
• Strong background in distributed systems and cloud platforms.
• Proven track record delivering AI/GenAI systems at scale.
• Experience building enterprise-grade products and roadmaps.
• Excellent leadership, communication, and stakeholder management.

Responsibilities

• Define and execute the engineering strategy and technology roadmap.
• Build, lead, and scale high-performing global engineering teams.
• Drive architecture and delivery of AI/GenAI platforms (LLMs, RAG, NLP).
• Ensure scalability, reliability, and performance of enterprise SaaS products.
• Partner with Product, Sales, and Customer teams to deliver customer-centric solutions.
• Establish best practices in software development, DevOps, and quality engineering.
• Lead hiring and leadership development across engineering.
• Drive innovation in AI, data platforms, and cloud infrastructure.
• Manage budgets, planning, and execution for engineering initiatives.

Skills

Software engineering

Engineering leadership

Distributed systems

Cloud platforms

AI/GenAI systems

Enterprise SaaS

Job description

VicePresidentofEngineering

Company:Neuron7.ai

Location:US-Remote

AboutNeuron7.ai

Neuron7.aiisaleadingServiceResolutionIntelligenceplatformleveragingAIandGenAItotransformenterpriseserviceoperations.Wehelpglobalenterprisesimproveresolutionspeed,reduceoperationalcosts,andenhancecustomerexperiencethroughintelligentautomationandAI-driveninsights.

RoleOverview

WearelookingforaseasonedVPofEngineeringtoleadandscaleourglobalengineeringorganization.Thisleaderwillberesponsiblefordrivingthetechnologyvision,buildinghigh-performingteams,anddeliveringscalable,enterprise-gradeAIproducts.TherolerequiresdeepexpertiseinAI/GenAIsystems,distributedarchitecture,andenterpriseSaaSplatforms.

KeyResponsibilities

• Defineandexecutetheengineeringstrategyandtechnologyroadmapalignedwithbusinessgoals
• Build,lead,andscalehigh-performingglobalengineeringteams
• DrivearchitectureanddeliveryofAI/GenAIplatforms(LLMs,RAG,NLP,agenticsystems)
• Ensurescalability,reliability,andperformanceofenterpriseSaaSproducts
• PartnercloselywithProduct,Sales,andCustomerteamstodelivercustomer-centricsolutions
• Establishbestpracticesinsoftwaredevelopment,DevOps,andqualityengineering
• Leadhiring,mentoring,andleadershipdevelopmentacrossengineeringteams
• DriveinnovationinAI,dataplatforms,andcloudinfrastructure
• Managebudgets,planning,andezecutionforengineeringinitiatives

RequiredQualifications

• 15+yearsofexperienceinsoftwareengineering,with5+yearsinseniorleadershiproles
• Provenexperienceleadingengineeringteamsinhigh-growthSaaSorAIcompanies
• Strongexpertiseindistributedsystems,cloudplatforms(AWS/Azure/GCP),andmicroservices
• ExperiencebuildingandscalingAI/GenAIsystems(LLMs,RAG,NLP,searchplatforms)
• Trackrecordofdeliveringenterprise-gradeproductsatscale
• Strongleadership,communication,andstakeholdermanagementskills

PreferredQualifications

• ExperienceinFieldService,CustomerService,orenterpriseoperationsdomain
• FamiliaritywithSalesforce,ServiceNow,orenterprisesystemintegrations
• Experiencewithvectordatabases,embeddings,andAIevaluationframeworks
• Backgroundindataengineering,analytics,orsearchsystems

OurCommitmenttoDiversityandInclusion:

Neuron7.aiiscommittedtofosteringadiverseandinclusiveworkplace.

Weensureequalemploymentopportunitieswithoutdiscriminationorharassmentbasedonrace,color,religion,sex(includingpregnancy,childbirth,orrelatedmedicalconditions),sexualorientation,genderidentityorexpression,age,disability,nationalorigin,maritalstatus,oranyothercharacteristicprotectedbylaw.

Ifyou’reexcitedaboutusingdatatodriveserviceintelligenceandwanttobepartofaforward-thinkingteam,we’dlovetohearfromyou!