Vice President Information Technology

Covenant HR LLC; United States; À distance; USD 180 000 - 260 000; Plein temps

Résumé du poste

Covenant HR LLC is seeking a Vice President, Information Technology to lead our private-equity-backed residential services platform in a fully remote role within the United States. The role requires strategic and hands-on leadership across enterprise applications, data, and security, driving AI-enabled efficiency and scale.

The VP will guide ERP/CRM implementations, establish governance, and partner with executives to prioritize investments that improve performance, reliability, and customer

Qualifications

• Hands-on experience implementing and optimizing ERP platforms (NetSuite, Sage, or comparable).
• Experience leading CRM implementations (Salesforce, HubSpot, or comparable).
• Change leadership experience with user adoption and transformation.
• Strong data governance, warehousing, reporting, KPI measurement.
• Ability to operate as both strategic leader and hands-on contributor.

Responsabilités

• Lead development and execution of enterprise technology strategy aligned with business goals.
• Provide executive leadership across applications, infrastructure, data, cybersecurity, and emerging tech.
• Oversee ERP, CRM, and other enterprise system implementations and optimization.
• Develop scalable data and analytics strategy for KPI visibility and improvement.
• Identify and implement AI opportunities to boost productivity and customer experience.
• Establish technology standards, governance, and operating processes.
• Collaborate with leaders to prioritize initiatives and drive adoption.
• Support technology integration and standardization during growth.
• Build trusted relationships and drive tech-enabled change across the org.
• Evaluate investments through business value and ROI lens.

Connaissances

ERP systems

CRM systems

Change management

Data analytics

Strategic leadership

AI leadership

Outils

NetSuite

Salesforce

Description du poste

Company -

Our client is a private equity-backed residential services platform operating in a fragmented, essential-services market. The organization is in an active growth phase and is investing in technology, data, and scalable infrastructure to support continued expansion and operational improvement.

Job Title -

Vice President, Information Technology

Location -

Remote in the US; must be able to work Eastern Time hours

Role Type -

Direct hire

Must Have Skills:

• Hands-on experience implementing, managing, and optimizing a market-leading ERP platform such as NetSuite, Sage, or a comparable enterprise solution
• Experience implementing and optimizing a leading CRM platform such as Salesforce, HubSpot, or a comparable solution
• Change leadership experience: Must be capable of leading significant technology transformation, with particular emphasis on user adoption and change management.
• Strong data and analytics leadership across data architecture, data warehousing, governance, reporting, dashboarding, and KPI measurement
• Proven ability and willingness to operate as both a strategic technology leader and a hands-on contributor within a lean team
• Practical AI leadership experience, including identifying and implementing AI use cases that improve internal productivity as well as customer experience and business performance

Responsibilities and Job Details:

• Lead the development and execution of our client's enterprise technology strategy, aligning technology investments with business objectives and growth initiatives
• Provide executive leadership across enterprise applications, infrastructure, data and analytics, cybersecurity, and emerging technologies
• Lead major ERP, CRM, and other enterprise system implementations and optimization initiatives
• Develop a scalable data and analytics strategy that provides leadership with greater visibility into KPIs, business performance, and opportunities for improvement
• Identify and implement practical AI opportunities across employee productivity, operational efficiency, customer experience, and top-line growth
• Establish technology standards, governance, and operating processes that improve reliability, responsiveness, security, and scalability
• Partner closely with executive and functional leaders to prioritize technology initiatives, communicate trade-offs, and drive adoption
• Support technology integration and standardization as the organization continues to grow
• Build trusted relationships across the organization and lead significant technology and process change through influence and collaboration
• Evaluate technology investments through a business and value-creation lens, balancing scalability, speed, cost, and expected return
• Operate effectively in a lean environment where senior leaders remain actively involved in execution rather than solely delegating
• Report to a senior executive leader and provide clear visibility into technology priorities, performance, risks, and opportunities