Vice President, Debt Management Implementation Leader

Chatham Financial; Charlotte (NC); On-site; USD 150,000 - 190,000; Full time

Job summary

Chatham Financial is seeking a Vice President to lead a portfolio of Debt Management client implementations from initiation to completion. You will coordinate milestones, dependencies, and deliverables while partnering with Implementation, Coverage, Client Engagement/Sales, and leadership to deliver a high-quality onboarding experience.

You will establish playbooks and repeatable frameworks, identify risks early, and maintain momentum across a growing pipeline.

Qualifications

• 7–10 years of experience in project management, implementation, client delivery, or related field.
• Proven ability to lead complex projects or client implementations from initiation through completion.
• Strong stakeholder-management and communication skills with cross-functional teams and senior leadership.
• Ability to coordinate multiple stakeholders, priorities, dependencies, and deadlines while maintaining visibility into progress and risks.
• Experience establishing structure, processes, and clear accountability in evolving environments.
• Knowledge of repeatable frameworks, playbooks, and best practices to improve scalable implementation processes.

Responsibilities

• Lead a portfolio of client implementations end to end, coordinating milestones, stakeholders, dependencies, and deliverables.
• Establish structured communication across client contacts and internal teams to ensure consistent onboarding.
• Identify risks, delays, and resource constraints; coordinate with stakeholders to address issues and maintain delivery commitments.
• Develop playbooks and playbooks, creating scalable processes for the broader team.
• Prioritize a dynamic pipeline of client commitments and adjust resources to meet delivery goals.
• Provide clear status updates to clients and leadership, defining decisions and next steps.

Skills

Project management

Stakeholder management

Communication

Leadership

Coordination

Problem solving

Job description

Chatham Financial is seeking a Vice President to lead a portfolio of Debt Management client implementations from initiation to completion. You will coordinate milestones, dependencies, and deliverables while partnering with Implementation, Coverage, Client Engagement/Sales, and leadership to deliver a high-quality onboarding experience.

You will establish playbooks and repeatable frameworks, identify risks early, and maintain momentum across a growing pipeline.