Vice President, Client Implementations Manager

Socket.dev; New York (NY); On-site; USD 190,000 - 230,000; Full time

Job summary

BNY is seeking a Vice President, Client Implementations Manager to join our Client Activation Team in New York, NY. You will oversee complex onboarding programs for new business, coordinating with internal partners and clients to facilitate asset conversions and ensure successful delivery.

You will deploy governance, track plans, manage scope and risk, and lead continuous improvement initiatives to maximize client satisfaction and project outcomes across cross-functional teams including

Qualifications

• Bachelor’s degree or the equivalent.
• 5–10+ years of total work experience preferred.
• Project Management Certification strongly preferred.
• Experience in client-facing and/or project management roles strongly recommended.

Responsibilities

• Manage complex projects and programs for new business.
• Collaborate with internal partners and clients to facilitate onboarding and asset conversions.
• Deploy program governance with standard artifacts to track plans.
• Coordinate planning, scheduling, reporting, and risk tracking; escalate risks as needed.
• Lead client conversion and change-improvement initiatives.
• Provide leadership to ensure high-quality delivery and client satisfaction.
• Collaborate with Operations, Product, Technology, Legal to align onboarding needs.
• Proactively manage scope creep and customized operating models.

Skills

Client-facing

Project management

Leadership

Education

Bachelor’s degree or equivalent

Job description

We’re seeking a future team member for the role of Vice President, Client Implementations Manager to join our Client Activation Team. This role will be located in New York, NY. In this role, you will make an impact in the following ways:

• Responsible for project/program management of complex projects and programs for new business.
• Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
• Deploys full program governance with standard artifacts to track project plan assignments.
• Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works withinternal and external stakeholders to meet target onboarding/conversion timelines.
• Lead Client Conversion and Change improvement initiatives.
• Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction
• Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams
• Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent
• 5 -10+ years of total work experiencepreferred
• Project Management Certification is strongly preferred
• Experience in client-facing and/or project management roles is strongly recommended

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.