Vice President - Client Engagement

EXL Talent Acquisition Team; Jersey City (NJ); On-site; USD 180,000 - 350,000; Full time

Job summary

EXL Talent Acquisition Team in the United States is seeking a senior leader to own and grow strategic client relationships within the P&C Insurance sector. You will drive account growth through consultative selling, solutioning, and cross-sell opportunities, while leading cross-functional teams across underwriting, claims, policy, distribution, and insurance operations.

Ideal candidates will have 15+ years in P&C Insurance or insurance consulting, with a proven track record in executive

Qualifications

• 15+ years in P&C Insurance or Insurance Consulting with leadership experience.
• Strong track record in client engagement, account growth, consulting, solutioning, and large-program delivery.
• Solid understanding of modern insurance technology, data, cloud, analytics, and AI transformation.
• Excellent executive stakeholder management and commercial acumen.

Responsibilities

• Own and grow strategic relationships with senior client stakeholders across P&C Insurance.
• Drive account growth through consultative selling, solutioning, proactive propositions, and cross-sell/up-sell opportunities.
• Provide strong P&C domain leadership across Underwriting, Claims, Policy, Distribution, and Insurance Operations.
• Partner with clients on data modernization, cloud transformation, analytics, GenAI/Agentic AI, automation, and digital transformation initiatives.
• Lead large-scale engagements from solution definition through delivery, ensuring business outcomes and client satisfaction.
• Work closely with sales, consulting, technology, and delivery teams to develop differentiated insurance solutions and proposals.
• Build practice capabilities, reusable offerings, thought leadership, and go-to-market strategies for the P&C Insurance portfolio.

Skills

Client engagement

Account growth

Consulting

Solutioning

Executive leadership

Stakeholder management

Commercial acumen

Job description

Key Responsibilities

• Own and grow strategic relationships with senior client stakeholders across P&C Insurance.
• Drive account growth through consultative selling, solutioning, proactive propositions, and cross-sell/up-sell opportunities.
• Provide strong P&C domain leadership across Underwriting, Claims, Policy, Distribution, and Insurance Operations.
• Partner with clients on data modernization, cloud transformation, analytics, GenAI/Agentic AI, automation, and digital transformation initiatives.
• Lead large-scale engagements from solution definition through delivery, ensuring business outcomes and client satisfaction.
• Work closely with sales, consulting, technology, and delivery teams to develop differentiated insurance solutions and proposals.
• Build practice capabilities, reusable offerings, thought leadership, and go-to-market strategies for the P&C Insurance portfolio.

Preferred Experience

• 15+ years of experience with significant leadership experience in the P&C Insurance / Insurance Consulting domain.
• Strong track record in client engagement, account growth, consulting, solutioning, and large-program delivery.
• Strong understanding of modern insurance technology, data, cloud, analytics, and AI transformation.
• Excellent executive stakeholder management and commercial acumen.