Insurance Sales Leader - Technology Solutions & Services

EXL; New York (NY); On-site; USD 200,000 - 300,000; Full time

Job summary

A leading business process outsourcing company is seeking a Vice President of Insurance Sales to lead growth and client acquisition across insurance services. This executive will shape market strategy, drive new business, and manage substantial partnerships. Ideal candidates will bring over 15 years of sales leadership experience in the insurance sector, a proven track record in driving digital transformation, and the ability to engage with C-suite executives. This is an exceptional opportunity to influence the future of insurance services.

Qualifications

• 15+ years of experience in sales leadership within insurance BPO, technology services, or consulting sectors.
• Proven success leading large-scale sales organizations or driving high-value outsourcing engagements.
• Deep understanding of insurance operations and digital transformation trends.

Responsibilities

• Define and execute the sales and growth strategy for insurance BPO and digital services.
• Lead and inspire a team to achieve aggressive revenue and profitability goals.
• Negotiate complex contracts involving multi-shore delivery.

Skills

Sales leadership

Client engagement

Strategic thinking

Business development

Education

Bachelor’s degree in Business, Finance, Insurance, or related field

MBA or advanced degree

Job description

The Vice President of Insurance Sales will lead strategic growth and client acquisition across the company’s BPO and technology-enabled insurance services portfolio. This executive will shape and execute the go-to-market vision, driving new business in operations transformation, digital platforms, and AI/analytics-led services. The ideal candidate combines deep industry knowledge with commercial acumen, influencing C-suite stakeholders and steering multimillion-dollar partnerships that deliver measurable value and innovation to insurers, brokers, and MGAs.

Key Responsibilities

Strategic Leadership

• Define and execute the sales and growth strategy for insurance BPO and digital services across North America and global markets.
• Lead and inspire a team of senior sales and business development professionals to achieve aggressive revenue and profitability goals.
• Partner with executive leadership, delivery, and product teams to align sales strategy with corporate objectives and client demand.
• Shape the company’s market positioning and value proposition in a rapidly evolving insurance ecosystem.

Growth & Market Expansion

• Identify high-value opportunities across core insurance domains: policy administration, claims, underwriting, customer service, and digital enablement.
• Drive transformation-led outsourcing deals, managed services, and AI-enabled operations opportunities.
• Cultivate executive-level relationships to influence decision-making and establish long-term strategic partnerships.
• Oversee pipeline management, forecasting, and strategic account planning to ensure predictable growth.

Client & Partner Engagement

• Serve as a senior advisor to client executives, helping them navigate operational modernization, cost optimization, and digital transformation.
• Negotiate complex, outcome-based contracts involving multi-shore delivery, performance SLAs, and transformation incentives.
• Foster strategic alliances with technology partners, insurtechs, and ecosystem players to enhance solution capabilities.
• Collaborate with delivery and innovation teams to co-create next-generation solutions that leverage automation, analytics, and AI.
• Provide thought leadership through industry forums, speaking engagements, and client advisory boards.
• Offer market insights to guide product investments, pricing strategies, and solution differentiation.

Qualifications

• Bachelor’s degree in Business, Finance, Insurance, or related field; MBA or advanced degree strongly preferred.
• 15+ years of experience in sales leadership within the insurance BPO, technology services, or consulting sectors.
• Proven success leading large-scale sales organizations or driving high-value, multi-year outsourcing and digital transformation engagements.
• Deep understanding of insurance operations, digital transformation trends, and regulatory frameworks.
• Strong executive presence and ability to engage with C-suite leaders across P&C, Life, and Health insurance segments.
• Demonstrated success in creating go-to-market strategies and executing large, strategic pursuits.
• Experience managing global delivery models and offshore/nearshore service delivery partnerships.

Preferred Expertise

• Familiarity with automation, AI/ML, data analytics, and platform modernization in insurance.
• Strong industry network across carriers, TPAs, and brokers.
• Track record of driving new logo acquisition and expanding strategic accounts.

Leadership Attributes

• Visionary, growth-oriented leader with a strategic and entrepreneurial mindset.
• Collaborative influencer who thrives in a matrixed, global organization.
• Customer-focused and data-driven in decision-making and execution.
• Skilled at building high-performance teams and inspiring a culture of accountability and excellence.