Veterinary Technician Manager

Austinanimed

Austin, Northern (TX, KY)

Hybrid

USD 54,000 - 58,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid Time Off

Continuing Education support

Employee pet care discounts

Competitive compensation

Job summary

Animal Medical Center of Austin (AMC Austin) is seeking an experienced, credentialed Veterinary Technician Manager to join our leadership team and remain actively involved on the treatment floor.

This true working manager role blends hands-on veterinary medicine with leadership, hospital operations, staffing, payroll, inventory, and financial performance, providing a clear path toward future leadership opportunities within Innovetive Petcare.

Qualifications

Credentialed Veterinary Technician (TX eligible) with 3+ years in veterinary tech.
Strong technical and patient-care skills.
Excellent communication and organizational abilities.
Positive leadership mindset with mentoring interest.
Ability to multitask in a fast-paced environment.
Experience supervising veterinary support staff is preferred.

Responsibilities

Lead technical floor operations while providing hands-on patient care.
Mentor Veterinary Technicians and Veterinary Assistants.
Support appointments, surgery, and anesthesia monitoring.
Oversee staffing coverage, onboarding, and training.
Assist with inventory, scheduling, and payroll processes.
Collaborate with hospital leadership to drive growth and efficiency.
Maintain high standards of patient care and client service.

Skills

Credentialed Veterinary Technician

Leadership experience

Communication skills

Organizational skills

Multitasking

Education

Credentialed Veterinary Technician (TX)

Job description

Veterinary Technician Manager

Department: Veterinary Technicians

Employment Type: Full Time

Location: Austin, Texas

Compensation: $26.00 - $28.00 / hour

Description

Grow Your Leadership Career While Staying Hands-On in Veterinary Medicine

Animal Medical Center of Austin (AMC Austin) is seeking an experienced, credentialed Veterinary Technician Manager to join our leadership team.

This is an exciting opportunity for a strong Veterinary Technician leader who enjoys mentoring others, improving hospital operations, and making a meaningful impact while continuing to work directly with patients, clients, doctors, and the technical team. Unlike traditional management positions, this is a true working manager role that combines hands-on veterinary medicine with leadership, business operations, and team development.

As our Veterinary Technician Manager, you will serve as a key member of the hospital leadership team while remaining actively involved on the treatment floor. You will spend a significant portion of your time in scrubs supporting appointments, assisting with surgery and anesthesia, helping manage patient flow, mentoring team members, and ensuring the hospital operates efficiently each day.

In addition to your technical responsibilities, you will partner closely with the Medical Director, Regional Operations Manager, and Innovetive Petcare leadership team to support hospital operations, team development, financial performance, employee engagement, and business growth.

Career Growth Opportunity This role was designed for an experienced Veterinary Technician leader who wants to expand beyond traditional technical leadership and gain experience in the operational, financial, and people-management aspects of veterinary hospital leadership.

You’ll gain hands-on experience in hospital operations, staffing, payroll, inventory management, recruiting, employee development, financial performance, and business operations—creating a pathway toward future Practice Manager opportunities within Animal Medical Center of Austin and Innovetive Petcare.

Why This Role Was Created As Animal Medical Center of Austin continues to grow, we recognize the need for a dedicated technical and operational leader who can support both the medical and business needs of the hospital.

This Role Is Designed To:

Improve communication and operational consistency throughout the hospital
Increase technical floor support and appointment capacity
Strengthen onboarding, training, and staff development
Create a leadership pathway for an experienced Veterinary Technician
Support employee retention through mentorship and accountability
Improve operational efficiency and workflow management
Help drive hospital growth and financial performance
Foster a positive, collaborative, and high-performing culture

What The Role Will Look Like:

This position blends hands-on veterinary medicine with leadership and operational responsibilities.

Technical Floor Responsibilities This is not an office-only leadership role. You will regularly work on the hospital floor alongside doctors, technicians, assistants, and client care team members.

Responsibilities include:

Supporting appointments and patient care
Assisting with surgery and anesthesia monitoring
Performing treatments and nursing care
Helping manage patient flow and hospital efficiency
Supporting doctors and fellow technicians during busy periods
Serving as a technical resource for the team
Mentoring Veterinary Technicians and Veterinary Assistants
Assisting with training and onboarding new team members
Helping increase appointment capacity when needed
Maintaining a visible leadership presence on the treatment floor
Supporting high-quality patient care and client service standards

Leadership & Administrative Responsibilities In addition to working on the hospital floor, this role is responsible for supporting the operational success of the hospital.

Responsibilities include:

Participating in Innovetive Petcare leadership meetings, training programs, and required business initiatives
Supporting hospital financial performance and key business metrics
Reviewing and understanding profit and loss statements (P&L)
Assisting with inventory management, purchasing, and cost control
Monitoring inventory counts and helping maintain appropriate stock levels
Supporting payroll review and timecard management
Assisting with schedule creation and staffing coverage planning
Supporting employee recruitment, interviewing, hiring, onboarding, and retention efforts
Participating in employee coaching, development, and performance management
Holding team members accountable to hospital standards, expectations, and policies
Supporting corrective action and employee relations discussions when necessary
Assisting with termination processes in partnership with hospital leadership and Human Resources
Coordinating communication between leadership and staff
Identifying workflow challenges and implementing process improvements
Monitoring staff training progress and skill development
Supporting marketing initiatives and hospital growth strategies
Ensuring hospital policies and procedures are consistently followed

Success in this role is measured by strong team performance, operational efficiency, employee engagement, patient care quality, and the overall success of the hospital.

Leadership & Team Development

Mentor and support Veterinary Technicians and Veterinary Assistants
Help onboard and train new team members
Promote a positive, collaborative, and accountable team culture
Support ongoing staff development and continuing education
Hold team members accountable to established standards and expectations
Identify opportunities to improve technician utilization and efficiency
Help create clear career growth pathways for team members
Serve as a resource for questions, guidance, and support
Partner with hospital leadership to develop future leaders within the organization

Workflow & Operational Ownership This role plays an active part in the hospital's operational and financial success, helping drive outcomes related to:

Technical workflow efficiency
Team productivity and accountability
Inventory management and cost control
Labor management and scheduling efficiency
Employee retention and engagement
Staff training and development
Client experience and hospital growth
Financial performance and operational consistency
Communication and collaboration between departments

You will work closely with the Medical Director, Regional Operations Manager, and Innovetive Petcare leadership team to ensure priorities are completed, goals are achieved, and communication remains clear and effective.

What We Are Looking For:

Required Qualifications

Credentialed Veterinary Technician (or TX Eligible)
Minimum of 3 years of Veterinary Technician experience
Previous Lead Technician, Supervisor, Team Lead, or Management experience preferred
Strong technical and patient-care skills
Excellent communication and organizational abilities
Ability to multitask and prioritize in a fast-paced environment
Positive leadership mindset and desire to mentor others
Ability to work independently while collaborating effectively with the team
Strong problem-solving and decision-making skills

Preferred Qualifications

Experience managing or supervising veterinary support staff
Strong understanding of veterinary hospital operations
Experience with inventory management and staffing coordination
Experience coaching and developing team members
Passion for leadership, mentorship, and professional development
Interest in pursuing long-term hospital leadership opportunities

Why Join Animal Medical Center of Austin?

At AMC Austin, we believe our Veterinary Technicians and Assistants are essential to delivering exceptional patient care and client service. We are committed to investing in our team, supporting professional growth, and creating opportunities for long-term career advancement.

This role offers the unique opportunity to remain actively involved in veterinary medicine while developing valuable leadership, operational, financial, and business-management experience.

Benefits May Include