Veterinary Technician Liaison, Internal Medicine

Ethos Veterinary Health; United States; Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Continuing Education & Uniform Allow.

License reimbursement

Vacation & Sick Time

Double pay on holidays

401(k) with employer match

Pet Insurance Discount

Medical/Dental/Vision + HSA/FSA

Job summary

Ethos Veterinary Health's Massachusetts Veterinary Referral Hospital in Woburn seeks a Veterinary Technician Liaison for internal medicine. This full-time role offers remote, in-person, or hybrid work arrangements with a day shift.

You will guide client questions about pet health, educate owners using Ethos resources, and ensure accurate HIS documentation. Collaboration with clinicians ensures smooth daily operations and top-notch patient care.

Qualifications

• 3+ years of experience as a Veterinary Technician.
• Exceptional verbal communication skills.
• Fluent English in speaking and reading.

Responsibilities

• Actively guide and accurately answer questions from clients regarding pet health.
• Educate pet owners over the phone using Ethos resources and published veterinary information.
• Enter accurate and timely documentation in the HIS including patient and owner details and conversations.
• Collaborate with veterinarians and technicians to support patient care and client education.

Skills

Verbal communication

Fluent English

Education

AS/BS in Biology or Vet Tech

Job description

Veterinary Technician Liaison, Internal Medicine
Massachusetts Veterinary Referral Hospital
Woburn, MA

$23- 28/hr | Full- time | Wednesday, Thursday, Friday and every other weekend
Day shift

This position offers an opportunity for an experienced veterinary technicianto utilize their knowledge without the traditional physical demands of a technician position. This position can be fully remote, in-person, or hybrid!

Responsibilities

• Actively guide and accurately answer questions from clients regarding pet health
• Use Ethos and veterinary accredited published information to educate pet owners and discuss general pet health questions over the phone
• Enter accurate and timely documentation in the HIS including patient and owner name, address, phone number and summary of conversations
• Collaborate with veterinariansand technicians to ensure the day flows smoothly by assisting with client questions, prescriptions, treatment plans, and pet owner education

Skills and Experience

• AS or BS in Biology, Veterinary Technology or Animal Science a plus
• Must possess 3+years of experience as a Veterinary Technician
• Exceptional verbal communication skills and a desire to speak with pet owners about their pet’s health and well-being
• Fluent English skills (speaking & reading) are required.

Compensation

• $23- 28/hr

Schedule:

• Wednesday, Thursday, Friday and every other weekend
• Day shift

Full-Time Benefits

• Continuing Education & Uniform Allowance + Free VetBloom access (RACE-approved CE)
• CVT/LVT/RVT license reimbursement
• RECOVER Training for advanced CPR skills
• Veterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support
• 16-Week VTNE Study Group
• Professional Development Assistance
• Starting 3 weeks vacation + Sick Time
• Working a holiday = DOUBLE Pay!
• Employee Referral Bonuses + Employee Pet Discount
• Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
• NVA Pet Resort Discount + Pet Insurance Discount
• Medical, Dental, Vision + HSA/FSA Options
• Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
• 401(k) with employer match
• Employee Assistance Program
  Did you know?
  Mass Vet is a Level 1 24-hour emergency/critical care and specialty veterinary hospital.

This is the highest rank a veterinary emergency and critical care facility can achieve. This certification represents a third-party verification by the Veterinary Emergency and Critical Care Society that Mass Vet meets the standards for their highest rating.

Our 42,000-square-foot, state-of-the-art facility is designed for comprehensive veterinary care, featuring:

• Dedicated ambulance bay for emergencies
• Multiple treatment wards and 20+ exam rooms
• Digital radiography, MRI, and CT suites
• Advanced operating rooms
• Veterinary compounding pharmacy, orthopedic and joint replacement surgeries, neurosurgery suite, and oncology center
• Referral services across specialties including Acupuncture, Anesthesia, Cardiology, Diagnostic Imaging, Internal Medicine, Neurology, Ophthalmology, Oncology, Social Work, and Surgery
  Join a community where your passion for veterinary care meets limitless professional and personal growth opportunities.

Surrounding Areas

Located in Woburn, MA, our hospital attracts talented veterinary professionals from throughout Greater Boston and the surrounding region, including:

• Burlington, MA & Stoneham, MA & Winchester, MA
• Reading, MA & Wakefield, MA & Wilmington, MA
• Lexington, MA & Arlington, MA & Medford, MA
• Melrose, MA & Malden, MA & Billerica, MA
• Bedford, MA & Tewksbury, MA
• North Reading, MA & Andover, MA
• North Andover, MA & Somerville, MA & Cambridge, MA
• Boston, MA & Lowell, MA & Chelmsford, MA

Know Someone Amazing?

If this role isn’t the right fit but you know a great CVT, send them our way!
Email [e-mail]—you could earn a $1,250 referral bonus if they’re hired.

Considering Relocating?

Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you’re relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.

Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.

Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.