Veterinary Surgical Services Liaison

TUFTS VETERINARY EMERGENCY TREATMENT AND SPECIALTIES INC; Cedar (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

Tufts V.E.T.S. in Massachusetts is seeking a Surgical Liaison to connect with clients, support patient care, and collaborate with a busy surgery team in a hospital setting. The role focuses on communicating plans, coordinating discharge instructions, and ensuring accurate documention and charge capture for procedures.

Three years of veterinary technician experience are required, with CVT preferred. Experience in surgery or emergency settings and strong client communication are highly valued.

Qualifications

• Minimum of three years of experience as a veterinary technician.
• Experience in surgery or an emergency and specialty hospital preferred.
• Strong knowledge of veterinary terminology and ability to clearly communicate treatment plans and discharge instructions.

Responsibilities

• Help clients feel informed and supported throughout their time with the surgery department.
• Create treatment plans with the clinical team and review anticipated care, costs, and changes with clients.
• Take primary responsibility for surgical charge capture and invoice updates.

Skills

Veterinary technician

Surgery

Client communication

Charge capture

Education

CVT preferred

Tools

EMR software

Job description

Tufts V.E.T.S. in Massachusetts is seeking a Surgical Liaison to connect with clients, support patient care, and collaborate with a busy surgery team in a hospital setting. The role focuses on communicating plans, coordinating discharge instructions, and ensuring accurate documention and charge capture for procedures.

Three years of veterinary technician experience are required, with CVT preferred. Experience in surgery or emergency settings and strong client communication are highly valued.