Veterinary Shift Lead | Team Leader & Client Advocate

A Caring Doctor (New Jersey), P.C.; Stafford Township (NJ); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Job summary

Banfield Pet Hospital in New Jersey is seeking a Shift Lead to support client services and veterinary operations, stepping in for the Practice Manager or COS to help the team deliver high-quality care and service. You will supervise the team, ensure patient care quality, educate clients about wellness plans, schedule staff, and uphold Banfield protocols while fostering a positive culture.

This role requires at least two years of veterinary hospital experience, weekend/evening availability, and a

Qualifications

• Minimum of two years of veterinary hospital experience.
• Willing to work weekend and evening shifts.
• Must be 18 years or older.
• Adherence to dress and grooming guidelines.
• Equal opportunity employer.

Responsibilities

• Assist and support hospital leadership to create an efficient, productive team.
• Supervise the team when called upon and ensure quality medical care and client service.
• Educate clients about Optimum Wellness Plans and hospital services.
• Schedule associates to meet client needs and plan CE scheduling.
• Ensure compliance with practice policies and dress guidelines.

Skills

Veterinary hospital experience

Client service

Team supervision

Job description

Banfield Pet Hospital in New Jersey is seeking a Shift Lead to support client services and veterinary operations, stepping in for the Practice Manager or COS to help the team deliver high-quality care and service. You will supervise the team, ensure patient care quality, educate clients about wellness plans, schedule staff, and uphold Banfield protocols while fostering a positive culture.

This role requires at least two years of veterinary hospital experience, weekend/evening availability, and a