Shift Lead - Veterinary Team Leader

Banfield Pet Hospital; Moorestown Township (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Student Debt Relief Program

Mental Health Resources

Life Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Parental Leave

Continuing Education Allowance

Job summary

Banfield Pet Hospital in New Jersey seeks a Shift Lead to supervise paraprofessionals, assist veterinarians, and ensure smooth operations across shifts. You will promote client care, manage appointments, and help deliver Optimum Wellness plans while maintaining high service standards.

The role combines frontline paraprofessional tasks with leadership responsibilities, fostering teamwork and consistency in patient care and hospital operations. Weekend and evening availability may be required.

Qualifications

• Associates degree or veterinary technician certification preferred.
• Two years experience in healthcare, veterinary profession, or service-type industry required; Banfield experience preferred.

Responsibilities

• Lead paraprofessional staff across shifts to ensure high-quality patient care.
• Act as CSC or veterinary assistant/technician as needed, handling client education and service delivery.
• Assist with scheduling, client communication, and invoice/financial processes.
• Ensure safety, cleanliness, and proper medical record maintenance in accordance with regulations.
• Support leadership in onboarding, training, and performance management.

Skills

Leadership

Customer focus

Communication skills

Multi-tasking

Organizational ability

Problem solving

Computer skills

Education

Associate degree or veterinary technician certification

Job description

Banfield Pet Hospital in New Jersey seeks a Shift Lead to supervise paraprofessionals, assist veterinarians, and ensure smooth operations across shifts. You will promote client care, manage appointments, and help deliver Optimum Wellness plans while maintaining high service standards.

The role combines frontline paraprofessional tasks with leadership responsibilities, fostering teamwork and consistency in patient care and hospital operations. Weekend and evening availability may be required.