Veterinary Shift Lead: Lead Team & Pet Care Excellence

Bfcareers; Hanover (MD); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Retirement plans (401(k) and Roth)

Paid Time Off

Paid Parental Leave

Continuing Education Allowance

Backup child and family support

Wellbeing resources

Job summary

Banfield Pet Hospital seeks a Veterinary Hospital Shift Lead to guide the team and support the Practice Manager in delivering high-quality care for pets and clients.

The role emphasizes leading a productive hospital, maintaining client satisfaction, and upholding Banfield standards while coordinating with staff and leadership.

Applicants should have at least two years in a veterinary hospital, flexibility for weekends/evenings, and a commitment to the Five Principles of Banfield.

Qualifications

• High School Diploma preferred.
• You must be 18 years of age or older.
• Minimum of two years of veterinary hospital experience.

Responsibilities

• Provide exceptional client and pet experiences while supporting the Practice Manager and COS in guiding the team to maximize productivity and profitability.
• Perform Client Services Coordinator and Veterinary Assistant duties when needed.
• Supervise the team to ensure quality medical care, exceptional client service, and staff engagement.
• Ensure effective communication with clients and internal stakeholders.

Skills

Computer literacy

Pet handling

Flexible schedule

English language

Education

High School Diploma preferred

Job description

Banfield Pet Hospital seeks a Veterinary Hospital Shift Lead to guide the team and support the Practice Manager in delivering high-quality care for pets and clients.

The role emphasizes leading a productive hospital, maintaining client satisfaction, and upholding Banfield standards while coordinating with staff and leadership.

Applicants should have at least two years in a veterinary hospital, flexibility for weekends/evenings, and a commitment to the Five Principles of Banfield.