Veterinary Shift Lead: Lead Team, Elevate Pet Care

Bfcareers; Laguna (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Banfield Pet Hospitals in Laguna, CA is seeking a Shift Lead to perform CSC and veterinary assistant duties while providing leadership across shifts. You will coordinate paraprofessional staff and support hospital leadership to maximize productivity and client care.

The role blends roughly 20% leadership and 80% paraprofessional work, requiring a veterinary assistant background and strong customer service skills. A comprehensive benefits package is included.

Qualifications

• Associate degree or veterinary technician certification preferred.
• Two years healthcare or veterinary experience required; supervisory experience preferred.
• Medical terminology training preferred.

Responsibilities

• Actively recruit new clients by promoting hospital services.
• Maximize the number of pets seen by the hospital team.
• Provide professional, efficient and exceptional service at all times.
• Educate clients about Optimum Wellness Plans and preventive care.
• Assist Practice Manager in managing staff schedules and operations.

Skills

Leadership

Communication Skills

Customer Focus

Problem Solving

Multi-tasking

Education

Associate’s degree or veterinary technician certification

Job description

Banfield Pet Hospitals in Laguna, CA is seeking a Shift Lead to perform CSC and veterinary assistant duties while providing leadership across shifts. You will coordinate paraprofessional staff and support hospital leadership to maximize productivity and client care.

The role blends roughly 20% leadership and 80% paraprofessional work, requiring a veterinary assistant background and strong customer service skills. A comprehensive benefits package is included.