Veterinary Shift Lead — Lead & Elevate Hospital Team

Bfcareers; Smith Village (OK); On-site; USD 23,000 - 29,000; Full time

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to perform CSC and veterinary assistant duties while providing leadership across shifts. You will coordinate paraprofessional staff, ensure smooth client and pet flow, and support hospital leadership to maximize productivity and client care.

The role combines hands-on veterinary paraprofessional work with leadership responsibilities, including staff scheduling, training, and ensuring strict safety and quality standards.

Qualifications

• Associate’s degree or veterinary technician certification/licensure preferred.
• Two years experience in healthcare, veterinary, or service industry.
• Prior supervisory experience preferred.

Responsibilities

• Lead paraprofessional staff and support hospital leadership across shifts.
• Promote hospital services and manage client/pet flow to maximize productivity.
• Provide high-quality client service and educate clients about wellness plans and hospital services.
• Assist with surgeries as applicable and support the veterinarian and techs.
• Assist Practice Manager with scheduling, staffing, and staff development.
• Maintain accurate medical records and ensure hospital safety and cleanliness.

Skills

Leadership

Communication

Multi-tasking

Education

Associate degree or Vet tech cert

Tools

Computer

Job description

Banfield Pet Hospitals is seeking a Shift Lead to perform CSC and veterinary assistant duties while providing leadership across shifts. You will coordinate paraprofessional staff, ensure smooth client and pet flow, and support hospital leadership to maximize productivity and client care.

The role combines hands-on veterinary paraprofessional work with leadership responsibilities, including staff scheduling, training, and ensuring strict safety and quality standards.