Veterinary Shift Lead: Lead & Elevate Patient Care

Bfcareers; Mays Chapel (MD); On-site; USD 2,675,000 - 3,419,000; Full time

Job summary

Banfield Pet Hospitals in the United States seeks a Shift Lead to perform the duties of a CSC and/or veterinary assistant while providing leadership across all shifts. You’ll help coordinate paraprofessional staff, ensure high-quality client care, and support hospital leadership to maximize productivity and profitability.

The role splits roughly 20% leadership and 80% paraprofessional duties, with duties ranging from client education and scheduling to assisting with procedures and

Qualifications

• Associate degree or veterinary technician certification preferred.
• Two years experience (healthcare, veterinary profession, service-type industry) required.
• Strong leadership and communication skills.

Responsibilities

• Lead paraprofessional staff and support hospital leadership to maximize productivity.
• Coordinate client and patient flow to ensure top client care.
• Perform duties of CSC or veterinary assistant/technician as needed and assist with surgeries as applicable.

Skills

Leadership

Priority Setting

Approachability

Directing Others

Conflict Management

Customer Focus

Communication Skills

Functional/Technical Skills

Action Oriented

Motivating Others

Education

Associate degree or veterinary technician certification/licensure

Job description

Banfield Pet Hospitals in the United States seeks a Shift Lead to perform the duties of a CSC and/or veterinary assistant while providing leadership across all shifts. You’ll help coordinate paraprofessional staff, ensure high-quality client care, and support hospital leadership to maximize productivity and profitability.

The role splits roughly 20% leadership and 80% paraprofessional duties, with duties ranging from client education and scheduling to assisting with procedures and