Veterinary Shift Lead: Lead Staff & Client Care

Banfield Pet Hospital; West Palm Beach (FL); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) and Roth

Student Debt Relief Program for Full‑N

Paid Time Off and Holidays

Mental Health Resources

Life Insurance

Disability

FSA

HSA

Parental Leave

Continuing Education Allowance

Back-Up Child and Elder Care

Fertility and Family Building Support

Digital Exercise Therapy

Identity Protection

Commuter Benefits

Three Free Optimum Wellness Plans for

Exclusive Discounts

Job summary

Banfield Pet Hospital in West Palm Beach seeks a Shift Lead to perform duties of a CSC and veterinary assistant while providing leadership across all shifts. You will coordinate paraprofessional staff and support hospital leadership to boost productivity and profitability, collaborating with the Practice Manager and COS for client and staff communication.

The role requires balancing about 20% leadership duties with 80% paraprofessional work, ensuring quality medical care, client service, and

Qualifications

• Lead and coordinate paraprofessional staff while ensuring leadership on-site.
• Collaborate with Practice Manager and COS to communicate with clients and staff.
• Balance leadership duties (~20%) with paraprofessional duties (~80%).

Responsibilities

• Perform duties of a CSC and/or veterinary assistant/technician.
• Support hospital leadership across all shifts.
• Guide paraprofessional staff and maximize productivity.
• Assist in scheduling and labor management.
• Provide excellent client education and service.
• Ensure cases are assigned and transferred for continuity.

Skills

Leadership

Team coordination

Client communication

Veterinary support

Job description

Banfield Pet Hospital in West Palm Beach seeks a Shift Lead to perform duties of a CSC and veterinary assistant while providing leadership across all shifts. You will coordinate paraprofessional staff and support hospital leadership to boost productivity and profitability, collaborating with the Practice Manager and COS for client and staff communication.

The role requires balancing about 20% leadership duties with 80% paraprofessional work, ensuring quality medical care, client service, and