Veterinary Shift Lead: Lead, Mentor & Client Care

Bfcareers; Hempfield Township (Westmoreland County); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan

Student Debt Relief

Paid Time Off

Mental Health Resources

Disability & Insurance

HSA/FSA

Parental Leave

Continuing Education Allowance

Backup Child/Elder Care

Job summary

Banfield is seeking a Shift Lead to oversee paraprofessional staff and support veterinary leadership. The role blends leadership duties with hands-on veterinary assistant responsibilities across shifts to ensure optimal patient care and hospital productivity.

The position emphasizes teamwork, client education, and adherence to medical standards, with a pay range reflecting industry norms for an on-site veterinary setting.

Qualifications

• Perform the duties of a CSC and/or veterinary assistant/technician
• Leadership responsibilities ~20% of time
• Provide professional client service and education to clients and pets

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team
• Actively recruit new clients by promoting hospital services and routing clients/pets for care
• Maximize patient throughput and ensure a productive hospital operation
• Educate clients about wellness plans and preventive care
• Assist with procedures and prep work under veterinarian/tech supervision
• Manage finances with opening/closing procedures and accurate billing
• Coordinate with Practice Manager and COS to communicate with clients and leadership
• Prepare teams for daily cases and assist in transfers for continuity of care
• Lead and mentor paraprofessional staff and maintain medical records

Job description

Banfield is seeking a Shift Lead to oversee paraprofessional staff and support veterinary leadership. The role blends leadership duties with hands-on veterinary assistant responsibilities across shifts to ensure optimal patient care and hospital productivity.

The position emphasizes teamwork, client education, and adherence to medical standards, with a pay range reflecting industry norms for an on-site veterinary setting.