Veterinary Rehabilitation Receptionist

Integrative Pet Care; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading veterinary rehabilitation clinic in Chicago, dedicated to enhancing pet mobility and quality of life. This role involves supporting clients and the rehabilitation team through communication and administrative tasks in a friendly environment that values professional growth and team collaboration.

Benefits

401(k)

Health insurance

Paid time off

Training & development

Wellness resources

Bonus based on performance

Free food & snacks

Flexible Paid Time Off

Quarterly team bonus program

Qualifications

• Independently motivated with a passion for learning.
• Ability to prioritize effectively.
• Willingness to support team and cultivate positive culture.

Responsibilities

• Welcome and direct clients in a friendly manner.
• Support the rehabilitation team with administrative tasks.
• Schedule appointments and maintain patient treatment records.

Skills

Excellent communication

Multitasking

Professionalism

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Free food & snacks

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Wellness resources

Who we are:

Our Chicago clinic has been providing veterinary rehabilitation to pets in Chicagoland and training veterinary professionals from all over the world for over 16 years. We are focused entirely on veterinary rehabilitation and work closely with general and specialty practices throughout Chicagoland to give pets the best quality of life through improved mobility and pain management. Our team currently includes 2 Veterinarians certified in canine rehabilitation, acupuncture, and spinal manipulation therapy; 7 Canine Rehabilitation Therapists certified (or pursuing certification) in canine rehabilitation and canine massage; 5 Therapy Assistants, 3 Patient Services Coordinators; and a Practice Manager. Our 6000 square foot facility holds 2 Underwater Treadmills, 5 therapy lasers, a large therapy gym with custom exercise equipment, a Piezowave shockwave, therapeutic ultrasound, and more.

About the Job:

Welcome and direct clients in a friendly and helpful way

Prepare and review documents and medical records accurately and completely

Educate and advise clients regarding clinic services and protocols

Facilitate communication between the rehabilitation team and our clients

Support the rehabilitation team in their administrative needs to ensure the best patient outcomes

Schedule appointments and track patient treatment plans accurately

Process invoices and payments accurately

Update and maintain records and information accurately and appropriately within our Practice Management Software

Maintain clinic cleanliness, especially in reception and client accessed areas of the facility

Assist with other administrative duties and projects as appropriate

Who you are:

Independently motivated with a passion for learning and professional growth.

Excellent communicator who works professionally and effectively with pet parents and teammates

Able to multitask and prioritize effectively

Seeks out ways to support teammates in all clinic roles.

Understands the importance of continuously cultivating a positive and supportive team culture.

Actively works to uphold our core values.

Wants to build relationships with teammates, clients and patients to facilitate best outcomes for patient care and quality of life.

What we provide:

Competitive wage and benefit package that includes health, dental and vision insurance, FSA/HSA options, flexible Paid Time Off, a quarterly team bonus program and continuing education opportunities.

A supportive environment that prioritizes continuing education and ongoing professional development.

A team of veterinary professionals from a wide variety of backgrounds who each bring a unique and valuable perspective to patient care and clinic culture.

A consistent weekly schedule that allows you to plan your life and provides excellent work-life balance.