Veterinary Receptionist

Veterinary Practice Partners; Palatine (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading animal hospital in Illinois is seeking a part-time veterinary receptionist dedicated to providing excellent customer service and support for our clients and their pets. The successful candidate will have at least two years of experience in the veterinary field, possess strong organizational and multitasking abilities, and maintain a professional demeanor. This role offers a dynamic work environment without weekend hours and includes perks like employee pet discounts.

Benefits

Employee Pet Discounts

401(k) plan

Qualifications

• Minimum of 2 years experience in the veterinary field required.
• Strong professional judgment, reliability, and collaborative mindset needed.
• Calm, professional, and positive demeanor important.

Responsibilities

• Greet clients and pets; complete appointment sign-in process.
• Handle payments, schedule appointments, and answer client inquiries.
• Maintain cleanliness and organization in the reception area.

Skills

Customer service

Organizational skills

Multitasking

Professional judgment

Job description

Loving Care Animal Hospital is hiring a part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. We’re seeking someone with a mature, steady presence who brings strong professional judgment, reliability, and a collaborative mindset to the team.

What to Expect

As you join our mission to provide the highest standard of veterinary care in a compassionate manner, to develop an open, honest alliance with our clients and to celebrate the human-animal bond, expect to be supported in your work and home life with:

• Employee Pet Discounts! Because we know your pets are family, too.
• 401(k) plan

Salary:$20.00 - $22.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a part-time position averaging 20 - 24 hours per week. This position is scheduled for 2 days per week, with shifts ranging from 8 to 10 hours. No weekend hours!

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• A minimum of 2 years of experience in the veterinary field is required.
• We’re seeking someone with a mature, steady presence who brings strong professional judgment, reliability, and a collaborative mindset to the team.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

AboutLoving Care Animal Hospital

Loving Care Animal Hospital was proudly awarded DVM Insider's #124 of the Top 500 Veterinary Clinics in the Country! Our goal is to provide the highest standard of veterinary care in a compassionate manner, to develop an open, honest alliance with our clients, and to celebrate the human-animal bond. We realize that your animal companions are beloved family members, and we strive to treat them with special attention.

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