Veterinary Receptionist - Wheaton, MD

Vetcor; Wheaton (MD); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (

Paid parental leave

Sick Time / Paid Time Off

Employee discounts

Continuing education support

Uniform allowance

Job summary

Kindness Animal Hospital, part of Vetcor, is hiring a Veterinary Receptionist in Wheaton, MD. The role involves welcoming clients and their pets, handling inquiries, and facilitating a positive client experience with clear, friendly communication.

This full-time position offers a comprehensive benefits package, opportunities for professional growth, flexible compensation, paid time off, and a team that values work–life balance and collaboration.

Responsibilities

• Serve as a welcoming and compassionate first point of contact for our clients and their pets
• Help create a positive client experience through clear, friendly, and professional communication
• Support clients with questions and help them feel informed and confident about their pets’ care
• Work closely with the veterinary team to help maintain an organized and efficient daily workflow
• Support communication between clients and the medical team
• Help maintain accurate client and patient information
• Provide empathetic service to clients during both routine and emotional visits
• Jump in where needed and contribute to a positive, team-oriented hospital environment

Skills

Customer service

Communication skills

Empathy

Teamwork

Job description

Who We Are

Kindness Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: A flexible approach to compensation that reflects your skill set and future performance

Benefits Highlights

• Financial Rewards that Grow with You: Flexible compensation, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, Tuition Support Program, and referral bonuses help support your goals today and in the future.
• Wellness & Peace of Mind: Medical, dental, and vision coverage with supplemental insurance options, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable pet care benefits help support your well-being both at work and beyond.
• Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing education support, and uniform allowance provide opportunities to keep learning, growing, and building your veterinary career.
• Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, employee discounts, consistent scheduling, and a team culture that values a healthy work-life balance.

Why Our Veterinary Receptionists Love It Here

• A supportive, fun, and collaborative team environment
• A hospital culture that believes caring for patients starts with caring for each other
• Consistent scheduling and an excellent work-life balance
• Opportunities to learn, grow, and develop professionally
• A team that values camaraderie, teamwork, and mutual respect
• The opportunity to make a meaningful difference for pets and the people who love them
• A workplace where your passion for veterinary care is encouraged to shine

What Our Veterinary Receptionists Do

• Serve as a welcoming and compassionate first point of contact for our clients and their pets
• Help create a positive client experience through clear, friendly, and professional communication
• Support clients with questions and help them feel informed and confident about their pets’ care
• Work closely with the veterinary team to help maintain an organized and efficient daily workflow
• Support communication between clients and the medical team
• Help maintain accurate client and patient information
• Provide empathetic service to clients during both routine and emotional visits
• Jump in where needed and contribute to a positive, team-oriented hospital environment

What Our Veterinary Receptionists Bring

• A genuine passion for pets, people, and veterinary care
• Strong communication and client service skills
• An empathetic approach to clients, coworkers, and yourself
• A positive and supportive attitude
• A commitment to teamwork and mutual respect
• The confidence to take ownership of tasks and responsibilities and deliver positive outcomes
• A desire to continue learning and growing professionally
• The ability to contribute positively to a collaborative veterinary environment
• A willingness to have a little fun while doing meaningful work

The Extras You’ll Actually Feel

• Consistent scheduling that helps make life outside of work easier to plan
• An excellent work-life balance
• A supportive team that genuinely cares for one another
• Opportunities to learn, grow, and develop your career
• A workplace built around teamwork, camaraderie, and mutual respect
• A culture where enjoying yourself is part of doing great work
• The satisfaction of helping strengthen the bond between pets and their people

Financial Benefits

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Paid parental leave of up to three weeks of full pay for the birth or adoption of a child after one year of service (full-time only; in states with paid family leave programs, this benefit does not apply)
• Sick Time / Paid Time Off
• Free/discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, and inclusion are core values at Kindness Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.