Veterinary Receptionist - Greenwood, IN

Vetcor; Greenwood (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Roth retirement savings

Tuition support

Employee discounts

Four-day work week

Rotating Saturday shifts

Paid holidays

Paid parental leave

Sick Time / PTO

Pet care benefits

Job summary

Academy Animal Hospital is seeking an experienced Veterinary Receptionist to join our compassionate, client-focused team. You will warmly welcome clients, schedule appointments, check patients in and out, handle payments, and maintain accurate medical records in a fast-paced veterinary setting.

We offer a four-day work week with rotating Saturday shifts, a generous benefits package including medical, dental, and vision insurance, 401(k) matching, tuition support, and employee discounts.

Qualifications

• Previous experience as a Veterinary Receptionist preferred.
• Excellent customer service and communication skills.
• Friendly, compassionate, and professional demeanor.
• Strong organizational and multitasking abilities.
• Ability to perform well in a fast-paced environment.
• Attention to detail and accuracy.
• Ability to prioritize tasks and maintain a positive attitude.
• Dependable with a collaborative mindset.
• Willingness to learn and support teammates.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer incoming phone calls and schedule appointments efficiently.
• Check patients in and out while maintaining accurate medical records.
• Process payments and explain invoices when needed.
• Communicate clearly with clients regarding appointments, services, and follow-up care.
• Coordinate with veterinarians and technicians to keep appointments running smoothly.
• Maintain organized reception and lobby areas.
• Assist with administrative duties and daily hospital operations.
• Deliver exceptional customer service that strengthens client relationships.
• Support a positive, team-first culture throughout the hospital.

Skills

Customer service

Communication

Friendly demeanor

Organizational skills

Multitasking

Attention to detail

Fast-paced environment

Team player

Willingness to learn

Job description

Who We Are

Academy Animal Hospital is looking for a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: Negotiable and based on experience

Schedule: Four-day work week with rotating Saturday shifts

Benefits Highlights

Financial Rewards that Grow with You: Competitive compensation, 401(k) matching, Roth retirement savings, flexible spending options, tuition support, and referral bonuses

Wellness & Peace of Mind: Medical, dental, and vision insurance, supplemental coverage, paid parental leave, paid time off, and employee pet care benefits

Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays, Employee Assistance Program, employee discounts, stocked snack pantry, team celebrations, and a schedule that supports work-life balance

Are you passionate about creating exceptional client experiences while helping pets receive the care they deserve?

Academy Animal Hospital is searching for an experienced Veterinary Receptionist to join our compassionate, client-focused team. If you enjoy building relationships with pet owners, thrive in a fast-paced environment, and believe kindness should be at the center of everything you do, we'd love to meet you.

At Academy Animal Hospital, our motto is "Be Kind." We live that philosophy every day—whether we're supporting one another as teammates or helping clients through every stage of their pets' lives. Our goal is simple: create healthier lives for pets while providing an outstanding experience for every client who walks through our doors.

Why Our Veterinary Receptionists Love It Here

• Join a supportive team that truly values kindness, collaboration, and respect
• Enjoy a four-day work week that promotes work-life balance
• Work in a hospital where your contributions are appreciated every day
• Build meaningful relationships with clients and their beloved pets
• Receive mentorship and opportunities for professional growth
• Participate in fun team celebrations, coffee runs, meals, and ice cream parties
• Keep energized with a pantry that's always stocked with snacks
• Enjoy regular lunch breaks and leadership that supports your success

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer incoming phone calls and schedule appointments efficiently
• Check patients in and out while maintaining accurate medical records
• Process payments and explain invoices when needed
• Communicate clearly with clients regarding appointments, services, and follow-up care
• Coordinate with veterinarians and technicians to keep appointments running smoothly
• Maintain organized reception and lobby areas
• Assist with administrative duties and daily hospital operations
• Deliver exceptional customer service that strengthens client relationships
• Support a positive, team-first culture throughout the hospital

What Our Veterinary Receptionists Bring

• Previous experience as a Veterinary Receptionist preferred
• Outstanding customer service and communication skills
• A friendly, compassionate, and professional demeanor
• Excellent organizational and multitasking abilities
• Confidence working in a fast-paced environment
• Strong attention to detail and accuracy
• The ability to prioritize tasks while maintaining a positive attitude
• Dependability and a collaborative mindset
• A willingness to learn, share knowledge, and support teammates
• The confidence to take ownership of responsibilities and deliver exceptional client experiences

The Extras You’ll Actually Feel

At Academy Animal Hospital, we believe the best workplaces are built on kindness, teamwork, and genuine appreciation for one another. We encourage every team member to share ideas, continue learning, and support each other's success.

Whether it's celebrating milestones together, grabbing coffee for the team, enjoying stocked snacks, or simply knowing you'll have the support you need during a busy day, you'll find a culture where people genuinely enjoy coming to work. We're committed to helping you grow both personally and professionally while maintaining the work-life balance you deserve.

Financial Benefits

Benefits You Can't Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) Matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal coverage, and employee, spouse, and dependent life insurance
• Up to three weeks of paid parental leave for eligible employees after one year of service
• Sick Time / Paid Time Off
• Free or discounted laboratory work for employee pets
• Pet discounts on services and products
• Pet food discount program

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Four-day work week
• Rotating Saturday schedule
• Six paid holidays
• Employee Assistance Program
• Employee discount program
• Team meals, coffee runs, and ice cream parties
• Stocked snack pantry
• Supportive, collaborative workplace culture

Join Our Team

If you're an experienced Veterinary Receptionist who is passionate about client service, enjoys being part of a supportive team, and wants to make a difference in the lives of pets and their families, we'd love to hear from you.

Diversity, equity, inclusion, and belonging are core values at Academy Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.