Veterinary Receptionist - Verona, WI

Animal Hospital of Verona; Verona (WI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Roth retirement savings plan

Flexible Spending Account

529 Savings Plan

Tuition support program

Referral bonus

Health insurance

Dental & vision insurance

Disability & Life insurance

Paid time off

Sick time

Pet discounts

Lab work discount

Six holidays

Employee assistance

Employee discounts

Job summary

Animal Hospital of Verona is seeking a friendly Veterinary Receptionist to be the first point of contact for clients and their pets. You will help with scheduling, client communication, and administrative support in a collaborative hospital team.

This full-time role offers a four-day workweek with weekends off, negotiable compensation based on experience, and a comprehensive benefits package including health insurance, retirement plans, and professional development opportunities.

Qualifications

• Greet clients and patients warmly during check-ins and check-outs.
• Coordinate appointments and patient flow using approved processes.
• Provide clear information on hospital services and policies.
• Communicate professionally via phone, email, text, and in person.
• Support hospital operations through efficient reception and client service.

Responsibilities

• Greet clients and patients and manage check-ins and check-outs.
• Schedule, reschedule, and confirm appointments.
• Onboard new clients with clear information on services and policies.
• Communicate professionally across multiple channels.
• Support hospital operations and client service workflow.

Skills

Communication skills

Customer service

Professionalism

Empathy

Organizational skills

Job description

Who we are

Animal Hospital of Verona is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: Negotiable and based on experience

Schedule: Four-day workweeks. Weekends off!

Benefits Highlights

Financial Rewards that Grow with You: A flexible approach to compensation that reflects your skill set and future performance, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account (full-time only), 529 Savings Plan, Tuition Support Program (full-time only), Referral bonus program

Wellness & Peace of Mind: Health insurance, including medical, dental, and vision (full-time only); supplemental insurance including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only); up to three weeks of full pay for birth or adoption (full-time employees only; available after one year of service, excludes states with paid family leave); Sick Time / Paid Time Off; free or discounted lab work for employee pets; pet discounts on services and products; pet food discount program

Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, state veterinary technician license reimbursement, VTNE exam fee reimbursement, professional development opportunities, continuing education allowance, uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays (full-time only), Employee Assistance Program, employee discount program

Are you looking for a client-facing role where your communication skills and professionalism create outstanding experiences for pet owners and support smooth hospital operations?

Animal Hospital of Verona is ready to hire a Client Care Representative (CCR) to be the welcoming first point of contact for clients and their pets. Join a team committed to compassionate, excellent client service and patient care.

Help us create positive experiences through scheduling, client communication, appointment coordination, and administrative support in a collaborative environment.

Why Our Veterinary Receptionists Love It Here

• Be the friendly face and voice guiding clients through our hospital experience
• Work in a professional, compassionate, and supportive team environment
• Use a variety of communication methods to connect with clients effectively
• Enjoy a flexible and engaging role with opportunities for growth
• Contribute to a hospital culture dedicated to excellent client care and teamwork

What Our Veterinary Receptionists Do

• Greet clients and patients warmly, facilitate check-ins and check-outs
• Manage appointment scheduling, rescheduling, and confirmations using approved processes
• Welcome and onboard new clients with clear information on hospital services and policies
• Communicate professionally through telephone, email, text, and in person
• Support hospital operations through efficient reception flow and client service

What Our Veterinary Receptionists Bring

• Strong communication and customer service skills
• Professionalism and empathy in client interactions
• Organizational skills and attention to detail
• Ability to manage multiple communication channels effectively
• A team-oriented approach and willingness to support hospital operations

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• State veterinary technician license reimbursement
• VTNE exam fee reimbursement
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values of Our Veterinary Receptionists and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.