Veterinary Receptionist

Vetcor; Green Bay (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Roth retirement savings

Flexible Spending Account

529 Savings Plan

Tuition support

Referral bonus

Job summary

Riverside Animal Hospital in Green Bay, Wisconsin seeks a Veterinary Receptionist to join a busy seven-doctor practice. This full-time role focuses on welcoming clients and their pets, handling front-desk duties, and maintaining smooth reception operations.

Experience in customer service and animal handling is valued. The position offers negotiable pay based on experience, with a schedule of four full days or three days plus two half-days, and no weekend shifts.

Qualifications

• High school diploma or equivalent required.
• Customer service or receptionist experience preferred.
• Animal handling experience a plus.

Responsibilities

• Greet clients and their pets warmly.
• Answer phones and provide information to clients.
• Check clients and patients in and out.
• Work with electronic medical records.
• Support the team with a variety of general administrative tasks.
• Deliver excellent communication and customer service with every interaction.

Skills

Customer service

Receptionist experience

Animal handling

Communication skills

Teamwork

Education

High school diploma

Job description

Who We Are

Riverside Animal Hospital is a full-service veterinary hospital in Green Bay, Wisconsin, committed to responsible pet ownership, preventive health care, and educational opportunities for our clients. As we continue to grow, we're looking to add a Veterinary Receptionist to our team.

Position Details

• Role: Veterinary Receptionist
• Status: Full-Time
• Salary: Negotiable and based on experience
• Schedule: 4 full days or 3 days and 2 half days, no weekends
• Experience: Customer service or receptionist experience preferred; animal handling experience a plus
• Education: High school diploma or equivalent required

Riverside Animal Hospital is a full-service veterinary hospital in Green Bay, Wisconsin, committed to responsible pet ownership, preventive health care, and educational opportunities for our clients. As we continue to grow, we're looking to add a Veterinary Receptionist to our team. Our Veterinary Receptionists play an integral role in giving every client a great experience through excellent communication and customer service. You'll help keep our busy seven-doctor small animal practice running smoothly from the moment clients walk in.

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
• Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Love helping people and pets, and thrive at a busy front desk?

Riverside Animal Hospital is a full-service veterinary hospital in Green Bay, Wisconsin, committed to responsible pet ownership, preventive health care, and educational opportunities for our clients. As we continue to grow, we're looking to add a Veterinary Receptionist to our team.

Why You’ll Love It Here

• A growing practice. Join a busy, seven-doctor hospital that’s continuing to grow.
• Advanced technology. Work in a full-service hospital with advanced technology and equipment.
• Room to learn. As a Veterinary Receptionist here, you’ll have continuing education opportunities to keep building your skills.
• Animal lovers welcome. Volunteering, grooming, or boarding experience is a plus, and we encourage you to apply.
• A supportive company. Be part of a strong, supportive organization in a growing industry.

What You’ll Do

• Greet clients and their pets warmly
• Answer phones and provide information to clients
• Check clients and patients in and out
• Work with electronic medical records
• Support the team with a variety of general administrative tasks
• Deliver excellent communication and customer service with every interaction

What You’ll Bring

• High school diploma or equivalent
• Customer service or receptionist experience preferred
• Animal handling experience, such as volunteering, grooming, or boarding, is a plus
• Excellent communication and customer service skills
• A motivated, detail-oriented approach
• Ability to work well under pressure and as part of a teamFlexible availability
• Ability to stand or sit for extended periods

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Benefits You Can't Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, and inclusion are core values of Riverside Animal Hospital and Vetcor. We're passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.