Veterinary Receptionist

Riverside-Animal-Hospital; Green Bay (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Employee pet discounts

Uniform allowance

Six paid holidays

Health insurance

Paid time off

Job summary

Riverside Animal Hospital in Green Bay, Wisconsin is seeking a Veterinary Receptionist to welcome clients and their pets, schedule appointments, and manage daily front-desk operations in a busy seven-doctor practice.

You will handle phones, medical records, and basic administrative tasks while delivering outstanding customer service. This full-time role offers benefits including health insurance, retirement matching, and paid time off.

Qualifications

• Customer service or receptionist experience required or preferred.
• Experience with animals is a plus.
• Strong communication and multitasking skills.
• High school diploma or equivalent required.

Responsibilities

• Greet clients and their pets warmly.
• Answer phones and provide information to clients.
• Check clients in and out and manage appointments.
• Maintain electronic medical records accurately.
• Support team with general administrative tasks.
• Deliver excellent customer service at every interaction.

Skills

Customer service

Reception duties

Animal handling

Education

High school diploma or equivalent

Tools

Electronic medical records (EMR)

Job description

Who we are

Riverside Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-Time

Salary: Negotiable and based on experience

Schedule: 4 full days or 3 days and 2 half days, no weekends

Experience: Customer service or receptionist experience preferred; animal handling experience a plus

Education: High school diploma or equivalent required

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Love helping people and pets, and thrive at a busy front desk?

Riverside Animal Hospital is a full-service veterinary hospital in Green Bay, Wisconsin, committed to responsible pet ownership, preventive health care, and educational opportunities for our clients. As we continue to grow, we’re looking to add a Veterinary Receptionist to our team.

Our Veterinary Receptionists play an integral role in giving every client a great experience through excellent communication and customer service. You’ll help keep our busy seven-doctor small animal practice running smoothly from the moment clients walk in.

Why You’ll Love It Here

• A growing practice. Join a busy, seven-doctor hospital that’s continuing to grow.
• Advanced technology. Work in a full-service hospital with advanced technology and equipment.
• Room to learn. As a Veterinary Receptionist here, you’ll have continuing education opportunities to keep building your skills.
• Animal lovers welcome. Volunteering, grooming, or boarding experience is a plus, and we encourage you to apply.
• A supportive company. Be part of a strong, supportive organization in a growing industry.

What You’ll Do

• Greet clients and their pets warmly
• Answer phones and provide information to clients
• Check clients and patients in and out
• Work with electronic medical records
• Support the team with a variety of general administrative tasks
• Deliver excellent communication and customer service with every interaction

What You’ll Bring

• High school diploma or equivalent
• Customer service or receptionist experience preferred
• Animal handling experience, such as volunteering, grooming, or boarding, is a plus
• Excellent communication and customer service skills
• A motivated, detail-oriented approach
• Ability to work well under pressure and as part of a team
• Flexible availability
• Ability to stand or sit for extended periods

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re a motivated Veterinary Receptionist who loves delivering a great client experience, we’d love to hear from you. Riverside Animal Hospital is ready to welcome you to our growing team.

Diversity, equity, and inclusion are core values of Riverside Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.