Veterinary Receptionist - Raleigh, NC

Armadaledvm; Raleigh (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

A dedicated team at Armadale Animal Hospital is looking for a Client Care Specialist to ensure exceptional service for both clients and their pets. The ideal candidate will thrive in a fast-paced environment, juggling multiple tasks while delivering a warm and professional experience. Join a positive workplace that values work-life balance and offers competitive benefits!

Benefits

401(k) matching

Flexible Spending Account

Tuition Support Program

Health Insurance

Sick Time / Paid Time Off

Continuing education allowance

Quarterly Team Rewards Bonus

Qualifications

• Outgoing personality with a passion for customer service.
• Experience in a fast-paced environment is preferred.

Responsibilities

• Be the welcoming face of the hospital.
• Assist with client interactions and patient care.

Skills

Customer service

Multitasking

Communication

Job description

Armadale Animal Hospital is a lively, dedicated team that prides itself on delivering top-notch care to our patients and an outstanding experience to their humans. From oral surgery and laser therapy to wellness care and behavioral consults, our hospital offers a wide range of services to support our community’s pets.

We’re looking for a friendly, customer-focused Client Care Specialist to be the welcoming face of our hospital. If you thrive in a fast-paced environment, enjoy multitasking, and love connecting with people and pets, we’d love to meet you!

At Armadale, we believe in taking care of our team just as much as we care for our patients. You’ll find a positive, supportive culture where you can grow, have fun, and truly enjoy your work. We also offer a great schedule that supports work-life balance—and some awesome benefits to keep life running smoothly, including:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays
• Employee Assistance Program
• Employee discount program

If you're an outgoing person who’s passionate about delivering exceptional customer service and patient care—and you want to be part of an energetic, supportive team that shows up with heart and authenticity every day—then we’d love to hear from you. Apply today!

Diversity, equity, and inclusion are core values of Armadale Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.