Veterinary Receptionist

Vets Pets; Knightdale (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dedicated team at Vets Pets as a Veterinary Receptionist. You'll interact with clients, manage appointments, and contribute positively to the health and welfare of pets. This rewarding role requires strong interpersonal skills and an ability to thrive in a fast-paced environment while promoting animal welfare.

Benefits

Tuition assistance

Medical plans

Dental and vision coverage

401(k) Savings Plan with employer match

Paid time off / holidays

Continuing education allowance

Qualifications

• Excellent customer service and communication skills required.
• Ability to work in a fast-paced environment.
• Strong organizational and attention to detail skills.

Responsibilities

• Greet and interact with clients in a friendly manner.
• Schedule patient appointments per hospital guidelines.
• Answer incoming calls and direct as needed.

Skills

Customer service

Communication

Organization

Time-management

Attention to detail

Tools

Microsoft Office

Veterinary software

Job description

Join to apply for the Veterinary Receptionist role at Vets Pets

1 day ago Be among the first 25 applicants

Join to apply for the Veterinary Receptionist role at Vets Pets

Get AI-powered advice on this job and more exclusive features.

Description

At Oak Heart Veterinary Hospital at South Saunders, we are deeply committed to both our staff and the animals entrusted to our care. Choosing a career at a veterinary hospital can be incredibly rewarding and satisfying for those who have a fervent passion for animal welfare and a desire to positively impact the lives of pets and their owners.

Description

At Oak Heart Veterinary Hospital at South Saunders, we are deeply committed to both our staff and the animals entrusted to our care. Choosing a career at a veterinary hospital can be incredibly rewarding and satisfying for those who have a fervent passion for animal welfare and a desire to positively impact the lives of pets and their owners.

Joining the team at Oak Heart allows you to work with animals and acquire valuable experience in addressing various medical conditions. Our team enjoys the high level of medicine we provide and the vibrant and collegial environment. As a valued team member, you’ll contribute to the overall health and well-being of animals in your community while collaborating with colleagues who share your enthusiasm.

Duties

• Greet and interact with clients in a friendly, professional, and efficient manner.
• Answer incoming calls on a multi-line phone system and direct calls to the appropriate person.
• Schedule patient appointments in accordance with hospital scheduling guidelines
• Obtain medical and other information from referring veterinarians when needed!
• Receive deposits and payments and explain payment options to clients.
• Keep the cash drawer balanced and the daily report up to date.
• Enter client communication into veterinary software
• Communicate efficiently with staff members to organize case flow.
• Perform cleaning duties of the lobby, reception area, restroom, and parking lot.
• Other duties as assigned.
  
  

Skills Desired

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment.
• Strong organizational and time-management skills
• Ability to handle multiple tasks and priorities.
• Knowledge of basic computer programs, including Microsoft Office and veterinary software
• Attention to detail and accuracy.
• Ability to work well in a team-oriented environment
  
  

Requirements

Physical Requirements:

• Ability to sit or stand for extended periods of time and walk intermittently
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation
• The ability to communicate clearly and listen to information through speaking and spoken words
• The ability to communicate information in writing and understand information presented in writing
  
  

Perks And Benefits Include

• Tuition assistance veterinary assistants interested in becoming credentialed technicians
• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, spouse and eligible dependents available
• Paid time off / holidays
• Health Savings Account available
• Short term disability available
• Supplemental critical illness and accident plans available
• Uniform allowance
• Continuing education allowance for credentialed technicians
• Employee assistance program
  
  

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Veterinary Services

Referrals increase your chances of interviewing at Vets Pets by 2x

Get notified about new Veterinary Receptionist jobs in Raleigh, NC.

Customer Service Representative - State Farm Agent Team Member

Raleigh, NC $39,000.00-$45,000.00 4 months ago

Customer Service Representative - State Farm Agent Team Member

Garner, NC $40,000.00-$50,000.00 2 years ago

Future Opening: Customer Service Representative - State Farm Agent Team Member

Raleigh, NC $48,000.00-$64,000.00 1 year ago

Guest Services Representative - Full-Time

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Fuquay-Varina, NC $40,000.00-$75,000.00 8 months ago

Future Opening: Customer Service Representative - State Farm Agent Team Member

Patient Service/Front Desk Coordinator Part Time

Guest Services Representative - Full-Time

Customer Relations Representative - State Farm Agent Team Member

Fuquay-Varina, NC $50,000.00-$75,000.00 7 months ago

Customer Service Representative - State Farm Agent Team Member

Durham, NC $36,000.00-$45,000.00 5 months ago

Raleigh, NC $39,671.00-$53,560.00 5 days ago

Guest Services Representative - Full-Time

Wake Forest, NC $25,000.00-$62,000.00 2 weeks ago

Raleigh, NC $41,000.00-$51,000.00 5 days ago

Customer Service Representative (Full Time)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.