Veterinary Receptionist - Portland, OR

Vetcor; Portland (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in veterinary services is seeking a compassionate Veterinary Receptionist to join their team in Portland. This full-time role offers a four-day work week and the chance to provide exceptional client service in a supportive environment. Ideal candidates will have a love for animals and strong customer service skills, with opportunities for professional development and a range of wellness and lifestyle benefits. Join a dedicated team that values diversity and inclusion, and make a real difference in the lives of pets and their owners.

Benefits

401(k) matching

Tuition Support Program

Health Insurance

Paid Time Off

Employee Assistance Program

Discounted lab work for pets

Quarterly Team Rewards Bonus Program

Professional development opportunities

Qualifications

• Strong customer service skills and a love for animals.
• Ability to manage multiple phone lines and respond to client requests.

Responsibilities

• Managing multiple phone lines and greeting clients.
• Booking appointments and processing payments.

Skills

Customer Service

Communication Skills

Multi-tasking

Education

High School Diploma

Job description

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About Rose City Veterinary Hospital

Rose City Veterinary Hospital is looking to add a full-time Client Care Representative to our dedicated and compassionate team. If you want to provide exceptional client service, we would love to hear from you!

We love our clients and want to support them throughout their pets' lives. Our goal is to provide our clients with the highest-quality veterinary medicine, surgery, and pet healthcare education. We are proud to be AAHA certified and hold ourselves to the highest standards.

Rose City has been in practice since 1911 and is an integral part of the community. We work with Canine Companions, Neighborhood Housing and Care Program, and Stumptown Strays to directly support programs that contribute to our community's well-being.

Benefits

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Access to our VetCor Techlife Facebook group, including thousands of veterinary technicians company-wide

Lifestyle Benefits

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Daily Responsibilities

• Managing multiple phone lines
• Responding to client requests via email and text
• Assisting clients with retail and prescription diets
• Booking appointments
• Greeting clients
• Processing payments
• Maintaining a clean and comfortable reception area for clients and a fear-free environment for patients

This is a full-time position with a four-day work week and rotating Saturday shifts. A love of animals and a customer service background is ideal. Knowledge of veterinary medicine is a plus but not required. We are willing to train the right candidate.

This is an excellent opportunity to join an outstanding practice and start or build your career in the veterinary field! We look forward to hearing from you!

Core Values & Diversity

Diversity, equity, inclusion, and belonging are core values at Rose City Veterinary Hospital and Vetcor. We are committed to creating an inclusive workplace where all employees feel valued, authentic, and empowered to reach their potential.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Veterinary Services