Veterinary Receptionist | Patient Care & Growth

Mission Pet Health; Boston (MA); On-site; USD 2,480,000 - 3,857,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

401k retirement

Life Insurance

Disability coverage

Educational assistance (AVMA)

Employee Assistance Program

Job summary

Mission Pet Health is seeking a Receptionist for Boston Veterinary Clinic Seaport. You will manage a multi-line phone system, greet clients, maintain medical records, and coordinate appointments to ensure smooth daily operations.

The role requires strong customer service, excellent communication, and the ability to educate clients on preventive care. Candidates should be flexible for weekends/holidays and have experience with veterinary software.

Qualifications

• Experience in customer service or front-desk roles in a veterinary setting preferred.
• Strong communication and interpersonal skills.
• Ability to stay organized and multitask in a busy clinic environment.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain accurate medical records and appointment schedules.
• Handle financial transactions and ensure smooth hospital operations.
• Educate clients on preventive care and hospital services.
• Provide compassionate, calm presence for clients and their pets.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Tools

Veterinary software

Job description

Mission Pet Health is seeking a Receptionist for Boston Veterinary Clinic Seaport. You will manage a multi-line phone system, greet clients, maintain medical records, and coordinate appointments to ensure smooth daily operations.

The role requires strong customer service, excellent communication, and the ability to educate clients on preventive care. Candidates should be flexible for weekends/holidays and have experience with veterinary software.