Veterinary Receptionist - Norwell, MA

Norwellveterinaryhospital

Norwell (MA)

On-site

USD 24,796 - 30,307

Full time

14 days+

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Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Dental insurance

Vision insurance

Paid parental leave

Paid time off

Employee discounts

Bonus program

CE allowance

Uniform allowance

Six paid holidays

EAP

Job summary

Norwell Veterinary Hospital is seeking a compassionate Veterinary Receptionist to join our busy hospital. You’ll be the first contact for clients and patients, delivering warm, professional service and supporting daily operations.

This role involves greeting clients, scheduling, and handling payments while maintaining accurate records in a fast-paced environment. We offer full-time hours with evening and weekend rotation, strong benefits, and opportunities for growth within Vetcor.

Qualifications

Experience in customer-facing roles, healthcare or veterinary settings preferred.
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Ability to multitask in a fast-paced environment.
Proficiency with computers and basic software.

Responsibilities

Greet clients and pets warmly and professionally.
Provide top-notch customer service by phone, email, and in person.
Schedule appointments and manage daily patient flow.
Check clients and patients in/out; maintain accuracy of records.
Communicate clearly with clients regarding medications and follow-up care.

Skills

Customer service

Communication

Organization

Multitasking

Computer skills

Tools

Office software

Scheduling software

Job description

Norwell Veterinary Hospital is looking for a Veterinary Receptionist!

Role: Veterinary Receptionist
Status: Full-time
Salary: $18 - $22 per hour
Schedule: 1-2 evening shifts, 1-2 day shifts, and rotating Saturdays.

Benefits Highlights

Competitive compensation, 401(k) matching, tuition support, and referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; employee discounts
Quarterly Team Rewards Bonus Program, continuing education allowance, professional development opportunities, and uniform allowance
Six paid holidays, Employee Assistance Program

Looking for a role where you can make every client and pet feel welcome while being part of a team that truly enjoys working together?

Norwell Veterinary Hospital is looking for a compassionate, organized Veterinary Receptionist to join our dedicated team. As the first point of contact for our clients and patients, you'll help create exceptional experiences while supporting the daily flow of our busy hospital. If you enjoy building relationships, thrive in a fast‑paced environment, and take pride in providing outstanding customer service, we'd love to meet you.

Why Our Veterinary Receptionists Love It Here

A supportive, collaborative team where every member is valued
Strong mentorship, training, and opportunities for continued learning
Birthday lunches, stocked snack bar, team outings, and corporate events throughout the year
Opportunities for professional growth and career development
A diverse caseload that keeps every day interesting
A positive culture where teammates support one another while having fun along the way

What Our Veterinary Receptionists Do

Welcome clients and patients with warmth, professionalism, and compassion
Provide outstanding customer service by phone, email, and in person
Schedule appointments and help manage daily patient flow
Check patients in and out while maintaining accurate client and medical information
Communicate with clients regarding appointments, medications, follow‑up care, and patient needs
Process payments and assist with financial transactions
Coordinate with doctors, technicians, and support staff to provide exceptional patient care
Maintain accurate records and assist with administrative tasks
Help create a clean, organized, and welcoming reception area
Be a positive and supportive resource for clients, patients, and teammates

What Our Veterinary Receptionists Bring

A passion for helping people and caring for pets
Excellent communication and customer service skills
A positive attitude and collaborative mindset
Strong organizational skills and attention to detail
The ability to multitask and remain calm in a fast‑paced environment
Strong computer skills and the ability to learn new software systems
Reliability, professionalism, and a commitment to exceptional client service
Previous veterinary, medical, or customer service experience is preferred but not required

The Extras You'll Actually Feel

At Norwell Veterinary Hospital, you'll be part of a team that genuinely cares about one another. We celebrate successes, support each other through challenges, and believe a positive workplace leads to exceptional patient care. Whether you're just beginning your veterinary career or bringing years of experience, you'll find opportunities to learn, grow, and make a meaningful impact every day.

Flexible approach to compensation that reflects your skill set and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full‑time only)
529 Savings Plan
Tuition Support Program (full‑time only)
Referral Bonus Program
Health insurance, including medical, dental, and vision (full‑time only)
Supplemental insurance, including accident, critical illness, hospital, short‑ and long‑term disability, legal plan, and employee, spouse, and child life insurance (full‑time only)
Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products

Professional Growth & Recognition

Quarterly Team Rewards Bonus Program
Continuing education allowance
Six paid holidays (full‑time only)
Employee Assistance Program
Employee discount program

Join Our Team

If you're looking for a rewarding career where you can connect with people, advocate for pets, and be part of a compassionate veterinary team, we'd love to hear from you. Apply today to join the Veterinary Receptionist team at Norwell Veterinary Hospital!

Diversity, equity, inclusion, and belonging are core values at Norwell Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.