Veterinary Receptionist - Ludington, MI

Cvcmi; Ludington (MI); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

401(k) matching

Tuition support

Referral bonuses

Medical coverage

Dental coverage

Vision coverage

Paid parental leave

PTO

Employee discounts

Six paid holidays

EAP

Job summary

Country Veterinary Clinic is seeking a full-time Veterinary Receptionist to join our front desk team. You’ll greet clients, manage calls, process payments, and coordinate with doctors in a fast-paced, friendly environment.

A love of animals and strong customer service are essential. We offer a robust benefits package, work-life balance, and opportunities for growth within our network.

Qualifications

• Love of animals and a customer service background is a great fit for this position.
• Passionate about patient care and providing great client service.
• Enjoys working with a team in a positive work environment.

Responsibilities

• Greet clients and patients warmly and create a positive first impression.
• Maintain a professional attitude every day.
• Manage multiple phone lines and communicate with clients via email and text throughout the day.
• Schedule appointments, process payments, and manage daily workflow for a multi-doctor practice.
• Maintain accurate client and patient records.
• Ensure that the reception area is welcoming, clean, and comfortable for clients.
• Communicate and coordinate with doctors and support staff to maintain smooth patient flow.

Skills

Customer service

Multitasking

Teamwork

Communication

Empathy

Job description

Country Veterinary Clinic is Hiring a Veterinary Receptionist!

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

Country Veterinary Clinic is looking to add a full-time Veterinary Receptionist to our front desk team. We are looking for someone who is passionate about patient care, providing great client service, and who enjoys working with a team in a positive work environment. This role plays an important part in our community's reputation and in supporting our clients and patients by providing great customer service. A love of animals and a customer service background is a great fit for this position. If you enjoy working in a fast-paced environment where teamwork and kindness matter, then you will fit right in!

Why Our Veterinary Receptionists Love Country Veterinary Clinic

• Scheduling to encourage a proper work-life balance
• Opportunities to learn and grow
• Coworkers committed to your success
• A clinic culture where you can be your awesome self

What You’ll Do

• Greet clients and patients warmly and create a positive first impression
• Maintain a professional attitude every day
• Manage multiple phone lines and communicate with clients via email and text throughout the day
• Schedule appointments, process payments, and manage daily workflow for a multi-doctor practice
• Maintain accurate client and patient records
• Ensure that the reception area is welcoming, clean, and comfortable for clients.
• Communicate and coordinate with doctors and support staff to maintain smooth patient flow

What Our Veterinary Receptionists Bring

• A positive attitude and respect for others
• Dedication to being your best
• Willingness to ask for help
• Empathy for our clients, team members, and yourself
• Ability to multitask and stay calm in a fast-paced environment

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Country Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.