Veterinary Receptionist - Lowell, MA

Linwood Animal Hospital; Lowell (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Tuition Support Program

Health Insurance (medical, dental, vision)

Paid Time Off

Continuing education allowance

Quarterly Team Rewards Bonus Program

Pet discounts on services and products

Job summary

A veterinary clinic in Lowell, Massachusetts is seeking a Veterinary Receptionist to provide excellent patient care in a supportive environment. Responsibilities include greeting clients, managing appointments, and ensuring smooth operations at the front desk. Ideal candidates will possess strong communication skills and a people-first mindset, with opportunities for growth and development in a positive team culture.

Qualifications

• Comfort with computers/scheduling software; training provided.
• Previous veterinary or medical front desk experience is a plus.
• Ability to handle multi-line phones.

Responsibilities

• Let your passion for excellent patient care shine every day.
• Greet clients with genuine warmth.
• Manage appointments and handle check-ins/outs.
• Process payments and keep records tidy and accurate.
• Collaborate with team to ensure smooth daily operations.

Skills

Critical thinking

Curiosity

Multitasking

People-first mindset

Communication clarity

Tools

Scheduling software

Job description

At Linwood Animal Hospital, we are known for serving our patients and clients with compassion, empathy and integrity. We are always looking for dedicated and enthusiastic individuals who are eager to help us continue providing the best care and service to our patients and clients.

If you believe your values match those of our practice and you would like to be part of an outstanding team, we would like to hear from you. Please email us to learn more or apply below.

Why Our Veterinary Receptionists Love Linwood Animal Hospital

• Consistent scheduling with no weekend or holiday hours
• Team-first culture that’s supportive, fun, and big on growth
• Leadership that listens and invests in your development
• Mentorship, continuing education, and real career pathways

What You'll Bring as a Veterinary Receptionist

• Critical thinking, curiosity, and a can‑do attitude

A people‑first mindset and a smile you can hear over the phone

Grace under pressure and solid multitasking skills

Comfort with computers/scheduling software (we’ll train!)

Previous veterinary or medical front desk experience is a plus, not a must

What You’ll Do

• Let your passion for excellent patient care shine—every day
• Communicate with warmth, clarity, and confidence

Greet clients with genuine warmth and help them feel at ease

Manage multi‑line phones, book and confirm appointments, and handle check‑ins/outs

Process payments and keep records tidy and accurate

Pitch in where needed—because teamwork is our thing

Benefits That Have Your Back

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Health Insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• All US‑based, benefits‑eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full‑time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Ready to meet your new favorite team? Apply today and join us at Linwood Animal Hospital!

Diversity, equity, and inclusion are core values at Linwood Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.