Veterinary Receptionist - Front Desk & Client Care Pro

Fourpaws Vet; O'Fallon (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical/dental/vision

Paid parental leave

PTO

Employee pet discounts

Continuing education allowance

Uniform allowance

Six paid holidays

Employee Assistance Program

Employee discount program

Job summary

Four Paws Animal Hospital in O’Fallon, Illinois, seeks a friendly Veterinary Receptionist to greet clients, schedule appointments, and support the medical team. The role requires strong communication and organization to manage a busy front desk with care and professionalism.

We offer a comprehensive benefits package, competitive compensation based on experience, and a schedule that includes weekends in a four-day work week plus rotation of the third Saturday/Sunday.

Qualifications

• Previous animal experience in a veterinary setting preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced front-desk role.
• Professional, compassionate approach with clients and their pets.

Responsibilities

• Greet clients and patients warmly and professionally.
• Schedule appointments accurately and efficiently.
• Answer phones and manage multiple lines in a busy hospital.
• Direct calls to appropriate veterinary team member.
• Process payments and maintain financial records.
• Keep complete client and patient records up to date.
• Coordinate front-desk and hospital workflow.
• Provide excellent customer service even during忙 periods.

Skills

Veterinary exp

Customer service

Multitasking

Communication

Organization

Weekend availability

Job description

Four Paws Animal Hospital in O’Fallon, Illinois, seeks a friendly Veterinary Receptionist to greet clients, schedule appointments, and support the medical team. The role requires strong communication and organization to manage a busy front desk with care and professionalism.

We offer a comprehensive benefits package, competitive compensation based on experience, and a schedule that includes weekends in a four-day work week plus rotation of the third Saturday/Sunday.