Veterinary Receptionist — Friendly Client Care & Growth

Catoctin-Veterinary-Clinic; Leesburg (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

Starbucks Fridays

Full benefits package

2 weekend shifts per month

Job summary

Catoctin Veterinary Clinic in Leesburg, VA is seeking an experienced Veterinary Receptionist to join our growing team. You’ll be the first friendly face clients meet, manage appointments, handle payments, and assist the team in delivering compassionate care to our patients.

We value teamwork, a positive attitude, and a dedication to patient care. The role offers a stable schedule, opportunities to grow, and a supportive hospital culture that makes work enjoyable.

Qualifications

• Minimum of 6 months job-related experience required.
• Positive attitude and strong teamwork skills
• Ability to multitask in a busy small animal hospital
• Compassion, professionalism, and dedication to patient care
• Value learning, growth, and collaboration

Responsibilities

• Providing excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
• Answers phone calls, screens for service needs, and schedules appointments.
• Handles incoming and outgoing mail and e-mail.
• Monitors client waiting area to ensure cleanliness.
• Documents and maintains client information, service data and other pertinent information within business operations software.
• Escalates complex matters to senior staff.

Skills

Customer service

Teamwork

Multitasking

Professionalism

Compassion

Job description

Catoctin Veterinary Clinic in Leesburg, VA is seeking an experienced Veterinary Receptionist to join our growing team. You’ll be the first friendly face clients meet, manage appointments, handle payments, and assist the team in delivering compassionate care to our patients.

We value teamwork, a positive attitude, and a dedication to patient care. The role offers a stable schedule, opportunities to grow, and a supportive hospital culture that makes work enjoyable.