Veterinary Receptionist - Client Care & Growth

Towne Animal Clinic, LLC; Leesburg (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

EAP

401k

Life Insurance

Disability coverage

Discounted veterinary care

Teladoc access

Job summary

Towne Animal Clinic, LLC in Leesburg, VA is seeking a friendly receptionist to manage phone lines, greet clients, schedule appointments, and support daily operations. You will handle registrations, billing, and medical record coordination to keep the hospital running smoothly.

The role emphasizes compassionate client service, strong communication, and teamwork with eight doctors. Veterinary software experience and flexible scheduling including some weekends are preferred.

Qualifications

• Excellent customer service mindset with animal care interest.
• Strong communication and interpersonal skills in a fast-paced setting.
• Ability to organize and multitask effectively in a veterinary office.
• Collaborative, team-first attitude with flexibility for scheduling.

Responsibilities

• Direct the front desk and manage multi-line phone system.
• Greet clients, schedule appointments, and handle payments.
• Maintain accurate medical records and coordinate care flow.
• Educate clients on preventive care and hospital services.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Veterinary software experience

Tools

Veterinary software

Job description

Towne Animal Clinic, LLC in Leesburg, VA is seeking a friendly receptionist to manage phone lines, greet clients, schedule appointments, and support daily operations. You will handle registrations, billing, and medical record coordination to keep the hospital running smoothly.

The role emphasizes compassionate client service, strong communication, and teamwork with eight doctors. Veterinary software experience and flexible scheduling including some weekends are preferred.