Veterinary Receptionist

National Veterinary Associates; Leesburg (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

2 weekend shifts per month

Starbucks Fridays

Full benefits package

Job summary

Catoctin Veterinary Clinic in Leesburg, VA is seeking an experienced Veterinary Receptionist to join our friendly team. You’ll greet clients, schedule appointments, process payments, and help maintain a clean, welcoming reception area.

We value teamwork, compassion, and a positive attitude. The ideal candidate has at least 6 months of related experience, can multitask in a fast-paced small animal hospital, and is eager to learn and grow with us.

Qualifications

• Minimum of 6 months job-related experience required.
• A positive attitude and strong teamwork skills
• Ability to multitask in a busy small animal hospital
• Compassion, professionalism, and a dedication to patient care
• Someone who values learning, growth, and collaboration

Responsibilities

• Providing excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
• Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
• Handles incoming and outgoing mail and e-mail.
• Monitors client waiting area to ensure cleanliness.
• Documents and maintains client information, service data and other pertinent information within business operations software.
• Escalates complex matters to senior staff.

Skills

Customer service

Teamwork

Multitasking

Professionalism

Job description

Hospital Name: Catoctin Veterinary Clinic

Job Type: Support Staff

Description & Requirements

Catoctin Veterinary Clinic, a long-standing small animal practice serving Leesburg and Loudoun County since 1978, is looking for an experienced Veterinary Receptionist to join our growing team. If you’re passionate about veterinary medicine, love working with animals, and want to be part of a supportive, dedicated, and fun hospital culture, we’d love to meet you!

Our clinic prides itself on teamwork, excellent patient care, and a culture where every person genuinely wants to be here. We’re excited to welcome the next great member of our team.

What We Offer:

Competitive hourly rate: $18-22/hour based on experience

Only 2 weekend shifts per month

Starbucks Fridays!

Full benefits package: medical, dental, vision, 401(k), PTO & more

What You’ll Do:

As a Veterinary Receptionist, you’ll play a key role in patient care and daily hospital operations, helping our team provide exceptional service to pets and clients.

You will be responsible for:

Providing excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.

What We’re Looking For:

Minimum of 6 months job-related experience required.

A positive attitude and strong teamwork skills

Ability to multitask in a busy small animal hospital

Compassion, professionalism, and a dedication to patient care

Someone who values learning, growth, and collaboration

If you’re an looking for a hospital with excellent culture, flexibility, growth opportunities, and meaningful work, Catoctin Veterinary Clinic is the place for you.