Veterinary Receptionist - Denver, CO

Vetcor; Denver (CO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Uniform allowance

Employee discounts

Job summary

Northfield Veterinary Hospital in Denver is seeking an experienced Veterinary Receptionist to join our AAHA-accredited, four-doctor practice. You will welcome clients, manage schedules, and handle payments in a busy setting with a focus on exceptional client service.

The role offers a four-day workweek with one-hour lunches, evenings and weekends off, and comprehensive benefits including medical, dental, vision, and generous PTO.

Qualifications

• Previous veterinary client service or reception experience required.
• Ability to thrive in a busy, high-energy veterinary environment.
• Excellent organizational and multitasking abilities.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Provide exceptional client service in a busy veterinary environment.
• Manage incoming phone calls and respond to client questions.
• Schedule appointments and help maintain an efficient multi-doctor calendar.
• Check clients and patients in and out while maintaining accurate information.
• Process invoices and collect payments.
• Communicate hospital services, policies, and next steps clearly and professionally.
• Coordinate with doctors, technicians, and assistants to support efficient patient flow.
• Manage medical record requests, reminders, and other administrative tasks.
• Handle client questions and concerns with empathy and professionalism.
• Maintain a clean, organized, and welcoming reception area.
• Support teammates as needed to keep the hospital running smoothly.

Skills

Customer service

Communication

Multitasking

Organizational skills

Professionalism

Team player

Education

Veterinary receptionist experience

Job description

Who We Are

Northfield Veterinary Hospital is growing, and we’re looking for an experienced Veterinary Receptionist who thrives in a busy, high-energy environment and is ready to join our exceptional team.

We’re a four-doctor, AAHA-accredited small animal practice in Denver’s Northfield/Central Park neighborhood. We believe a happy, healthy team is essential to exceptional patient and client care, which is why we prioritize professional development, work-life balance, and a positive clinic culture where teammates genuinely support one another.

Our hospital provides a wide range of services, including wellness and senior care, cold laser therapy, nutritional counseling, specialty soft tissue surgery, orthopedics, advanced dentistry, and more.

Looking for a veterinary receptionist role that gives you a career you enjoy and time to enjoy life outside of work? Northfield Veterinary Hospital may be exactly what you’ve been looking for.

Position Details

Role: Experienced Veterinary Receptionist

Status: Full-time

Salary: $20–$21 per hour

Schedule: Four-day workweek with one-hour lunch breaks; evenings and weekends off; no overnight or on-call shifts

Location: Northfield/Central Park neighborhood in Denver, Colorado

Benefits Highlights

Financial Rewards that Grow with You:

Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind:

Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition:

Quarterly team bonuses, continuing education allowance, professional development opportunities, and a $250 annual uniform allowance

Lifestyle Perks You’ll Appreciate:

Four-day workweek, evenings and weekends off, six paid holidays, an Employee Assistance Program, and an employee discount program

Why Our Veterinary Receptionists Love It Here

• Four-day workweek with evenings and weekends off
• One-hour lunch breaks
• No overnight or on-call shifts
• Supportive, collaborative team that values your contributions
• AAHA-accredited hospital committed to high-quality medicine and client service
• Mentoring and professional development opportunities
• Continuing education support to help you keep growing
• Breakroom stocked with drinks and snacks
• $250 annual uniform allowance
• A positive clinic culture that prioritizes work-life balance

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Provide exceptional client service in a busy veterinary environment
• Manage incoming phone calls and respond to client questions
• Schedule appointments and help maintain an efficient multi-doctor calendar
• Check clients and patients in and out while maintaining accurate information
• Process invoices and collect payments
• Communicate hospital services, policies, and next steps clearly and professionally
• Coordinate with doctors, technicians, and assistants to support efficient patient flow
• Manage medical record requests, reminders, and other administrative tasks
• Handle client questions and concerns with empathy and professionalism
• Maintain a clean, organized, and welcoming reception area
• Support teammates as needed to keep the hospital running smoothly

What Our Veterinary Receptionists Bring

• Previous veterinary client service or reception experience required
• Strong customer service and communication skills
• Ability to thrive in a busy, high-energy veterinary environment
• Excellent organizational and multitasking abilities
• Confidence communicating with clients both in person and over the phone
• Ability to handle challenging conversations with empathy and professionalism
• Strong attention to detail and follow-through
• Dependability and professionalism
• A positive, collaborative, team-first approach
• Genuine commitment to exceptional client and patient care

The Extras You’ll Actually Feel

At Northfield Veterinary Hospital, we believe great veterinary medicine starts with taking care of the people who make it possible. You’ll have a predictable four-day workweek, evenings and weekends to yourself, real lunch breaks, and a team that supports your professional growth.

Add in a stocked breakroom, mentoring, continuing education opportunities, and a $250 annual uniform allowance, and you’ll have a workplace designed to support you both professionally and personally.

Financial Benefits

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly team rewards bonus program
• Professional development opportunities
• Continuing education allowance
• $250 annual uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Northfield Veterinary Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.