Veterinary Receptionist - Golden, CO

Vetcor; Golden (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Dental & vision

Paid parental leave

PTO

Pet discounts

Uniform allowance

Continuing education allowance

Job summary

Green Mountain Animal Hospital in Golden, CO is hiring a Veterinary Receptionist to join a four-doctor practice. The role offers a four-day workweek with rotating Saturdays and a competitive hourly salary of $20–$22.

You will greet clients, manage calls, schedule visits, and support veterinary staff in a fast-paced environment. The position emphasizes client and patient care, teamwork, and professional development, with benefits including health/dental/vision coverage, PTO, and employee

Qualifications

• Experience in veterinary reception or customer service preferred.
• Strong customer service and communication skills.
• Ability to thrive in a busy, fast-paced environment.
• Clear, professional, and compassionate communication.
• Genuine commitment to exceptional client and patient care.

Responsibilities

• Greet clients and patients with warmth, professionalism, and compassion.
• Answer and manage multiple phone lines efficiently.
• Schedule appointments and help maintain an organized daily workflow.
• Check patients in and out while ensuring accurate client and patient information.
• Collect payments, process invoices, and review estimates with clients.
• Communicate hospital policies, pricing, and service information clearly.
• Manage medical record requests, reminders, and other administrative tasks.
• Assist with prescription and medication pickup coordination.
• Coordinate with clients via phone, email, and other channels.
• Maintain a clean, welcoming reception area and manage lobby flow.
• Handle client questions with empathy and professionalism.
• Support veterinarians and medical team to ensure efficient patient flow.
• Maintain accurate client and patient records.
• Jump in wherever needed to keep the day running smoothly.

Skills

Customer service

Communication

Organizational skills

Multitasking

Professional demeanor

Compassionate care

Job description

Who We Are

Green Mountain Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: $20-$22 per hour

Schedule: Four-day workweek with rotating Saturdays

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, professional development opportunities, and uniform allowance

Lifestyle Perks You’ll Appreciate: Four-day workweek, one-hour lunch breaks, evenings off, no holiday or on-call shifts, six paid holidays, and an Employee Assistance Program

Looking for a Veterinary Receptionist position where you can build relationships, stay busy, and still have time for life outside of work? Green Mountain Animal Hospital may be exactly what you’ve been looking for.

We’re a four-doctor, small animal practice in Golden, and we’re looking for a Veterinary Receptionist who thrives in a busy, high-energy environment and enjoys helping people and their pets.

At Green Mountain Animal Hospital, we know exceptional patient care starts with a happy, supported team. That’s why we prioritize professional development, teamwork, and a schedule designed to support a healthy work-life balance.

Why Veterinary Receptionists Love It Here

• Four-day workweek
• Rotating Saturdays
• One-hour lunch breaks
• Evenings off
• No holiday or on-call shifts
• Supportive, collaborative team environment
• Mentoring and professional development opportunities
• Breakroom stocked with drinks and snacks
• Meaningful work helping pets and the people who love them
• A team that values your contributions and supports your growth

Our general practice provides a wide range of services, including wellness and senior care, cold laser therapy, nutritional counseling, specialty soft tissue surgery, orthopedics, advanced dentistry, and more.

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth, professionalism, and compassion
• Answer and manage multiple phone lines efficiently
• Schedule appointments and help maintain an organized daily workflow
• Check patients in and out while ensuring accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and service information clearly
• Manage medical record requests, reminders, and other administrative tasks
• Assist with prescription and medication pickup coordination
• Communicate with clients through phone, email, and other hospital communication channels
• Help manage lobby flow and maintain a clean, organized, and welcoming reception area
• Handle client questions and concerns with empathy and professionalism
• Coordinate closely with veterinarians and the medical team to support efficient patient flow
• Maintain accurate client and patient records
• Jump in wherever needed to help keep the day running smoothly

What You’ll Bring

• Previous veterinary reception or customer service experience preferred
• Strong customer service and communication skills
• Ability to thrive in a busy, fast-paced environment
• Excellent organizational and multitasking abilities
• Clear, professional, and compassionate communication
• Strong attention to detail and follow-through
• Ability to remain calm and professional during stressful situations
• Comfort working with computers and practice management software
• Familiarity with veterinary terminology and common appointment types is a plus
• A positive, dependable, and team-focused approach
• Genuine commitment to exceptional client and patient care

The Extras You’ll Actually Feel

At Green Mountain Animal Hospital, we believe work-life balance should be more than something written in a job ad. With a four-day workweek, one-hour lunch breaks, evenings off, and no holiday or on-call shifts, you’ll have a schedule that leaves room for life outside the hospital.

You’ll also have mentoring and support as you grow your career, a stocked breakroom for those busy days, and teammates who understand that taking care of each other helps us provide even better care for our patients and clients.

Financial Benefits

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• $250 annual uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Green Mountain Animal Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.