Veterinary Receptionist - Columbus, GA

Mynorthridgevet

Columbus (GA)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Benefits offered by this job

401(k) matching

Health Insurance

Paid Time Off

Employee discounts

Job summary

Mynorthridgevet in Columbus, Georgia, is seeking a full-time Customer Service Representative to join their compassionate team. The role involves answering client inquiries, delivering customer service, and maintaining patient records.

Ideal candidates should have strong communication skills and a genuine love for pets. Enjoy a collaborative work environment with opportunities for professional growth, alongside benefits such as health insurance and a flexible approach to compensation.

Qualifications

Minimum of 1 year of Customer Service Representative experience required.
Strong communication skills and ability to multitask efficiently.
Compassion and professionalism during challenging situations.

Responsibilities

Answer incoming phone calls and assist clients with questions.
Deliver exceptional customer service and maintain accurate records.
Support hospital workflow and create a welcoming environment.

Skills

Customer Service skills

Communication skills

Multitasking

Team-oriented mindset

Attention to detail

Job description

Northridge Animal Hospital is Hiring a Customer Service Representative!

Role: Experienced Customer Service Representative

Status: Full-time

Salary: Competitive pay based on experience and skill level

Schedule: 4 day work week

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, flexible compensation based on experience and growth potential, 401(k) matching, and referral bonuses
Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; generous PTO; and employee discounts
Professional Growth & Recognition: Ongoing training, mentorship, and opportunities for continued learning and career development
Lifestyle Perks You’ll Appreciate: Supportive team culture, work-life balance, and an Employee Assistance Program

Looking for a Veterinary Customer Service Role Where You Can Truly Make a Difference?

At Northridge Animal Hospital, we are passionate about the care we provide to our patients and clients. Our goal is to provide the highest quality care throughout every stage of a pet’s life while building lasting relationships with the families we serve.

When you join the Customer Service Representative team at Northridge Animal Hospital, you become part of a compassionate, professional, and collaborative veterinary family dedicated to helping pets and the people who love them. We believe in supporting one another, encouraging growth, and creating an environment where every team member can thrive.

Why Our Customer Service Representatives Love Northridge Animal Hospital

Fun, supportive, and team-oriented clinic culture
Meaningful work helping pets and their families every day
Opportunities for continued learning and professional growth
Leadership that values communication, teamwork, and compassion
A workplace where your contributions truly matter
Fast-paced environment that keeps every day engaging
A team that supports one another and works collaboratively

What You’ll Do

Answer incoming phone calls and assist clients with questions and scheduling
Take messages and communicate effectively with the veterinary team
Deliver exceptional customer service and compassionate client support
Maintain accurate client and patient records
Process invoices, payments, and cash transactions
Educate clients about hospital services and patient care recommendations
Support hospital workflow and maintain a positive client experience
Practice proper infection control and hospital safety protocols
Communicate professionally and compassionately with clients and coworkers
Help create a welcoming, supportive environment for pets and their families

What Our Customer Service Representatives Bring

Minimum of 1 year of Customer Service Representative experience required
Strong communication and client service skills
Ability to multitask efficiently in a fast-paced environment
Positive attitude and team-oriented mindset
Compassion, patience, and professionalism during challenging situations
Strong attention to detail and organizational skills
Ability to build rapport with clients, coworkers, and leadership
Passion for learning, growing, and sharing knowledge with others
Genuine love for pets and the people who care for them

The Extras You’ll Actually Feel

Mentorship and support from an experienced veterinary team
Opportunities for continued learning and career development
A workplace culture built around kindness, teamwork, and collaboration
Employee benefits that support both personal and professional well‑being
A clinic environment where positivity and compassion are valued every day
The opportunity to build meaningful relationships with clients and patients

Benefits You Can’t Beat

A flexible approach to compensation that reflects your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full‑time only)
529 Savings Plan
Tuition Support Program (full‑time only)
Health Insurance, including medical, dental, and vision (full‑time only)
Sick Time / Paid Time Off
Employee pet discounts on services and products
Ongoing training and mentorship
Continuing education opportunities
Supportive leadership and collaborative team culture
Employee Assistance Program
Employee discount program
Work‑life balance and scheduling support

Join Our Team!

If you’re passionate about helping pets and the people who love them while working with a supportive veterinary team, we’d love to hear from you. Apply today and discover what makes Northridge Animal Hospital such a rewarding place to grow your career!

Diversity, equity, inclusion, and belonging are core values at Northridge Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.