Veterinary Receptionist: Compassionate Care & Growth Path

Prescott Animal; Prescott (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Pet care discount

Job summary

Prescott Animal Hospital in Prescott, Arizona, seeks a welcoming Receptionist to manage a multi-line phone system, greet clients, and coordinate appointments with compassionate care. You will maintain medical records, handle transactions, and educate clients on preventative services while supporting a collaborative veterinary team.

The ideal candidate brings exceptional communication, strong organization, and a team-focused mindset, with experience in veterinary software and flexibility for

Qualifications

• Passion for providing excellent customer service.
• Exceptional communication skills under stressful situations.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset with ability to work independently or with direction.
• Experience with veterinary software preferred and a flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Vet software experience

Flexible schedule

Tools

Vet software

Job description

Prescott Animal Hospital in Prescott, Arizona, seeks a welcoming Receptionist to manage a multi-line phone system, greet clients, and coordinate appointments with compassionate care. You will maintain medical records, handle transactions, and educate clients on preventative services while supporting a collaborative veterinary team.

The ideal candidate brings exceptional communication, strong organization, and a team-focused mindset, with experience in veterinary software and flexibility for