Veterinary Receptionist - Flexible Schedule & Growth

Total Care Animal Hospital; Prosper (TX); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Teladoc access

Job summary

Total Care Animal Hospital in Prosper, TX, is seeking a receptionist to serve as the Director of First Impressions and Care Coordination. You will greet clients, manage appointments, handle payments, and help educate families on preventive care in a supportive, collaborative, veterinary setting.

You'll work with a team of six veterinarians and staff, supporting compassionate care through strong communication, organization, and customer service.

Qualifications

• Passion for excellent customer service and love for animals.
• Strong communication skills under pressure.
• Excellent organizational and multitasking abilities.
• Team-first mindset with ability to work independently when needed.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Direct the front desk experience with a multi-line phone system and warm client greetings.
• Maintain accurate medical records, manage appointments, and handle payments.
• Educate clients on preventative care and hospital services for pets.
• Show compassion and empathy, treating each pet as if it were your own.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Total Care Animal Hospital in Prosper, TX, is seeking a receptionist to serve as the Director of First Impressions and Care Coordination. You will greet clients, manage appointments, handle payments, and help educate families on preventive care in a supportive, collaborative, veterinary setting.

You'll work with a team of six veterinarians and staff, supporting compassionate care through strong communication, organization, and customer service.