Veterinary Receptionist / Client Service Representative

Western-Veterinary-Partners-1; Littleton (CO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance (Medical, Dental, VIs

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Littleton West Animal Hospital in Littleton, CO is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will manage appointments, multi-line phones, and daily client flow while providing compassionate service.

This full-time or part-time position offers a flexible schedule with Monday–Friday hours and rotating Saturdays.

Qualifications

• 2+ years in customer service, reception, or client-facing role.
• Experience as veterinary receptionist or front desk in healthcare preferred.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person client interactions.
• Process transactions and maintain accurate financial records.
• Provide information about services and support clients with questions.

Skills

Multi-line phone

Verbal communication

Written communication

Compassionate service

Organization

Scheduling

Payments processing

Team player

Customer service

Job description

Veterinary Receptionist / Client Service Representative

Littleton, CO

Littleton West Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $ 18 - $21 per hour, for each hour worked
• This is a full-time or part-time position, with a flexible schedule and availability needed Monday-Friday with a rotating Saturdays.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 2+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-phone line system while assisting in-person clients
  • Exceptional verbal and written communication skills
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Strong organizational and time management skills
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records
  • Positive attitude and willingness to collaborate with a team
  • Ability to remain calm, professional and solution-oriented during busy periods

Why choose Littleton West Animal Hospital?

Littleton West Animal Hospital is dedicated to providing compassionate and comprehensive veterinary care. Our experienced team, including two dedicated DVMs, ensures every visit is as comfortable as possible for our patients. We take a Fear Free approach, creating a stress-free, calm, and comfortable environment to help reduce anxiety and make each visit a positive experience for both pets and their families.

We offer a wide range of services, from routine check-ups and vaccinations to advanced diagnostic and surgical procedures. Our state-of-the-art facility is equipped with the latest technology to provide the highest standard of care. We pride ourselves on delivering top-notch veterinary services in a friendly and supportive environment, fostering both personal and professional growth.

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Posting Date: 08/20/26

The application deadline is at least 5 days after the posting date.

Pay Range

$18 - $21 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [e-mail]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.