Veterinary Receptionist / Client Service Representative

Western Veterinary Partners; Aurora (CO); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Health package

Life insurance

Disability

EAP

401k with company match

Paid time off

Job summary

Animal Dental Clinic in Aurora, CO is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and support daily patient flow. You will handle phones and in-person interactions, process payments, and provide essential service information with compassionate care.

The role requires 2+ years in customer-facing roles; veterinary experience is a plus. Part-time with a flexible schedule Mon-Wed and alternating Saturdays, with comprehensive

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Experience as veterinary receptionist or healthcare front-desk preferred.
• Ability to manage a multi-phone line system and assist in-person clients.
• Strong written and verbal communication with compassionate service.
• Strong organizational and time management skills; scheduling experience a plus.
• Ability to process payments and maintain financial records.

Responsibilities

• Greet clients and welcome them to the hospital.
• Manage appointments and daily patient flow; coordinate calendars.
• Handle multi-line phone system and in-person interactions.
• Provide information about services and support clients with needs.
• Process transactions accurately and maintain records.

Skills

Multi-line phone handling

Verbal communication

Written communication

Compassionate client service

Organizational skills

Calendar coordination

Payment processing

Job description

Veterinary Receptionist / Client Service Representative

Aurora, CO

Animal Dental Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $ 20 - $23 per hour, for each hour worked
• This is a part-time position, with a flexible schedule and availability needed Monday - Wednesday and every other Saturday.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 2+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-phone line system while assisting in-person clients
  • Exceptional verbal and written communication skills
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Strong organizational and time management skills
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records

Why choose Animal Dental Clinic?

Animal Dental Clinic is a trusted veterinary dental practice in Aurora, Colorado, dedicated exclusively to providing exceptional dental care for pets. Our team includes 4 DVMs and 6 RVTs who work collaboratively to deliver compassionate, patient-centered care.

We offer a comprehensive range of dental services, including professional cleanings, dental radiography, laboratory services, extractions, oral surgery, endodontics, and advanced procedures such as jaw fracture repair, full-mouth extractions, palatal repairs, oral mass removal, and bite corrections.

With advanced equipment, a focus on preventive dentistry, and a commitment to patient safety and comfort, Animal Dental Clinic provides high-quality specialized care while offering a collaborative environment for veterinary professionals to grow their skills and expertise.

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Posting Date: 08/28/26

The application deadline is at least 5 days after the posting date.

This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$20 - $23 USD

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [e-mail]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.